Server 1

Locations 1200 Saunders Rd, Riverwoods, IL, 60015, US Pay Range $8-$10/ hour + Service Charge Business Unit Ravinia Green Country Club Job Summary Server 1 is responsible for delivering exceptional food and beverage service to members and guests, ensuring that every interaction reflects Invited’s service standards. This role focuses on consistently applying the 3-steps of service—warm welcomes, magic moments, and fond farewells. Server 1 works closely with team members to provide a seamless dining experience and plays an integral role in maintaining member satisfaction and retention. As a non-lead role, Server 1 also supports the overall operations of the dining area and assists in service duties as required. Reporting Structure Reports to the F&B Director, Banquet Manager or Restaurant Manager Day to Day Maintain high standards of service, following the Invited F&B service training program. Provide food and beverage service to members/guests, executing orders in a timely manner. Ensure a complete knowledge of the à la carte menu, including daily features and specials. Greet members by name and provide a warm welcome, making them feel at home. Assist fellow employees and ensure a seamless member/guest experience through teamwork and attention to detail. Handle member/guest complaints with service recovery techniques, ensuring any issues are resolved promptly. Complete daily assignments and side work, ensuring work areas are organized, clean, and well-stocked. Follow club standards for cleanliness, organization, and safety. Support management by completing additional duties as assigned. Additional Duties Due to the dynamic nature of the club, employees are expected to assist others as needed and take on additional tasks as assigned by management. Follow all company, club, and department policies, procedures, and instructions. Maintain a high level of professionalism and a commitment to excellence in interactions with members, colleagues, and staff. Follow safe working practices, ensuring compliance with safety guidelines and encouraging others to do the same. Take the initiative in personal and professional growth and maintain any required certifications relevant to your role. Address and resolve challenges using available resources, working with regional and corporate teams to support club operations. Attend daily briefings and actively engage in required activities to stay informed and contribute to the team’s success. Wear a clean, neat uniform that meets club standards. About You Preferred High school diploma or equivalent. Previous experience in Food and Beverage service. Current Food Handler and Alcohol Server Certifications as required by state and city regulations. Completion of Invited’s F&B Service Training program. Excellent communication skills with the ability to speak clearly and effectively. Ability to follow instructions and communicate well with team members. Physical Requirements Must be able to stand, walk, and perform physical activities for extended periods. Ability to work in varying temperatures and environments, with potential exposure to dust, fumes, or gases. Capable of climbing ladders, squatting, kneeling, reaching, grasping, twisting, bending, and folding/unfolding as required. Able to lift, carry, push, and pull up to 100 lbs. occasionally. Effective communication skills, including talking and hearing, with sufficient visual acuity. Work Schedule Attendance requirements for this position as outlined on the weekly schedule. Additional hours are required to meet deadlines of the position, including weekends and/or holidays. What We Offer Medical, dental, and vision coverage Life insurance Short-term and long-term disability insurance 401(k) retirement savings plan Generous paid time off and leave programs (time off as required by applicable law is also provided for part time team members) Invited is an Equal Employment Opportunity Employer The job posting outlines the general requirements for this position and is not a comprehensive list of duties, responsibilities, or requirements. Additional duties not mentioned here may be assigned as needed to ensure the smooth operation of the Club. #J-18808-Ljbffr