Service Manager

Where Leaders Are Built and Hard Work Is Recognized – Join Morgan Properties as a Service Manager

We are seeking a strong, results-driven Service Manager with a “Whatever It Takes” mindset to lead maintenance operations across 636 units at Astoria and Lakeside Crossing at Eagles Creek. In this leadership role, you will oversee the day-to-day performance, efficiency, and physical integrity of the community, ensuring all aspects consistently meet company standards and applicable regulations while driving team accountability and operational excellence.

As a Service Manager , you will be expected to:

• Interview, hire and train new team members.

• Develop and lead a team of Maintenance Technicians through diagnosing problems and providing a resolution.

• Mentor and guide maintenance technicians to increase their overall knowledge base and skill set.

• Provide expert knowledge and troubleshooting in areas such as HVAC, electrical, plumbing, pool maintenance, carpentry, dry walling, exterior structure, and appliance repair.

• Be accountable for establishing and preparing a 24 hour on-call schedule for your team, and you must personally always be available in the event of snow and ice or other on-site emergencies;

• Partner with office team members to provide exceptional service and follow-up to our residents on any maintenance issues that may arise.

• Manage and organize inventory of all maintenance materials.

• Establish a preventive maintenance schedule, make-ready schedule and general work order schedule for team.

• Regularly inspect community buildings, including vacant units.

• Planning, assigning, and directing the maintenance team.

Compensation & Incentives:

• Base Pay: $ 60,320 – $64,480/ annually

• Up to 100% Rent Discount

• Property Staff Shared Renewal Commissions

• Morgan Essentials: $300 quarterly

• On-Call Appreciation: $15/day for holding the on-call phone

• Medical, Dental, and Vision Benefits

• 401(k) Retirement Plan with Company Match

• Generous Paid Time Off, including 10 holidays per year and sick leave

Hours & Schedule :

• Monday – Friday: 8:00am to 5:00pm

• Paid rotating on-call participation required

• Must be available and prepared for emergency events

• *Schedule subject to change based on business needs

What we’ll expect from you:

• Active and valid driver’s license and personal vehicle.

• HVAC/EPA/CFC Certification preferred.

• 5+ years of related experience, or equivalent education and experience

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If you are hired at Morgan Properties, your overall compensation package will also be determined based on factors such as geographic location, skills, education, and/or experience which may result in total compensation outside of this range.

Get To Know Us:

Established in 1985 by Mitchell Morgan, Morgan Properties is a national real estate investment and management company headquartered in Conshohocken, Pennsylvania. Jonathan and Jason Morgan represent the next-generation leaders growing the platform and overseeing the business operations.

Morgan Properties and its affiliates currently own and manage a multifamily portfolio comprised of more than 400 apartment communities and over 110,000 units located in 22 states. The Company is among the three largest multifamily owners in the nation and the largest in Pennsylvania, Maryland, and New York. With over 2,600 employees, Morgan Properties prides itself on its quick decision-making capabilities, strong capital relationships, and proven operational expertise.

Job Details

Job Family Property Maintenance

Job Function Individual Contributor

Pay Type Salary

Hiring Min Rate 60,320 USD

Hiring Max Rate 64,480 USD