Principal Team Leader, Facilities & Projects
Chick-fil-A Frisco Lakes & Chick-fil-A Windsong & 380
Overview
Serve as the center of excellence for CFA Supply's maintenance and facilities management operations. This includes leading a team responsible for developing strategies, plans, and standards to meet the business needs, promote operational excellence, drive continuous improvement and innovation, and monitor the performance of Facilities Maintenance providers and vendors. Role requires an understanding of the business needs and knowledge of leading maintenance and facilities management practices, industry benchmarks and trends. The ideal candidate for this role is a leader who will work collaboratively with operations, maintenance, and IFM provider teams to develop strategies and solutions to best meet the business needs in a cost-effective, efficient manner while meeting Safety, Quality and Compliance (SQC) requirements.
A wholly owned subsidiary of Chick-fil-A, Inc., Chick-fil-A Supply is a food production and distribution service network focused entirely on serving the unique needs and growing volume of Chick-fil-A restaurants.
Responsibilities
Pro-actively develop strategies and plans to meet business needs and growth plans; be trusted/valued advisor to operations
Develop initiatives to drive innovation and continuous improvement including asset reliability, equipment and infrastructure optimization, energy and water usage reduction, and waste generation reduction
Develop life cycle asset plans and capital plans (including predictive capital planning) to optimize asset utilization, identify potential asset replacements and ensure sufficient company funds are budgeted
Participate in the development and administration of operational and capital budgets
Provide guidance, set standards, create processes and toolkits to drive operational excellence and the right standard of care
Set the network strategic direction and digital framework to include technical and functional requirements for equipment and facilities sustainment systems initiatives
Partner with key leadership stakeholders, develops and leads equipment reliability and computerized maintenance management systems (CMMS) initiatives to include financial process integration that ties to the asset
Set strategic direction and monitor performance of maintenance providers including participation in governance meetings to ensure desired outcomes are achieved; analyze maintenance spend, perform trend and root cause analysis to minimize future occurrences
Keep abreast and drive changes in keeping with maintenance & facilities management trends, leading practices, and industry benchmarks to identify ways to improve operations
Required Qualifications (Knowledge, Skills, & Abilities)
Technical:
Knowledge of warehouse/distribution center processes, layouts, systems, designs
Knowledge of building operations and equipment maintenance (including production equipment maintenance)
Knowledge of leading maintenance and facilities management leading practices, industry benchmarks, and industry trends, and leading technology solutions
Ability to develop initiatives to drive operational excellence and continuous improvement including identifying and evaluating potential options and building a business case for change
Application familiarity/proficiency: Microsoft Office Suite (incl. Visio, Project, Word, Excel, Access, Power Point, and Outlook), CAD, Design Drawings, etc.
Leadership:
Demonstrated ability to effectively develop and execute large strategic projects/initiatives with minimal supervision
Ability to multi-task and drive execution across multiple priorities
Demonstrated ability to lead, influence, and drive for results through cross-functional and teams at all levels
Excellent at establishing, building and maintaining functional working relationships within CFA Supply and with the maintenance providers and vendors
Demonstrated ability in effectively getting work done with and through others
Demonstrated capacity to work well within team environments, including experience in managing team dynamics and exerting influence without the benefit of possessing direct authority
Ability to think objectively and interpret meaningful themes from quantitative and qualitative methods
Strong verbal, written, and presentation skills including ability to develop and deliver executive level presentations
Must be able to communicate complex issues and concepts simply to gain understanding, buy-in and support across all organizational levels
Logical, analytical, organized thinker
Preferred Qualifications (Knowledge, Skills, & Abilities)
10+ years experience
Strong knowledge of building operations and equipment, maintenance, and facilities management preferably in food processing and distribution centers
Strong knowledge of design and operation of food production equipment
Strong knowledge of engineering principles, practices, and processes related to distribution facility layout/design, construction, and operations
Strong knowledge of leading practices, industry benchmarks and trends
Ability to develop strategies and solutions to drive operational excellence and continuous improvement
Required Years of Experience
6
Travel Requirements
25%
Required Level of Education
Bachelor's Degree
Preferred Level of Education
Master's Degree
Required Major/Concentration
Engineering
Work Environment
Office
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