Service Manager

Overview When you’re an Orkin Service Manager, you’re responsible for ensuring quality control and delivering top‑notch service from the industry leader with nearly 125 years of experience protecting homes and businesses. Responsibilities Lead an entire service operation upon completion of paid training. Motivate the service team to consistently provide the best service, prioritizing safety. Conduct yourself with utmost professionalism and integrity with customers and coworkers. Assist with recruiting top talent for the service team. Train and develop Orkin Pros through hands‑on management. Lead training meetings and oversee the Orkin Pro Ride‑A‑Long program. Ensure customer expectations are met or exceeded through inspections, proposed course of action, and outstanding empathetic service. Champion innovation by supporting the team in adopting new products, services, and technology. Monitor scheduling, routing, and inventory to drive efficiencies and productivity. Benefits Competitive earnings and a company vehicle with a gas card. $60,000 – $70,000 annually. Company‑provided iPhone and iPad with sales software. Comprehensive benefits package including medical, dental, vision, maternity, and life insurance. 401(k) plan with company match, employee stock purchase plan. Paid vacation, holidays, and sick leave. Employee discounts, tuition reimbursement, and dependent scholarship awards. Industry‑leading, quality, comprehensive training program. Why Orkin? You’re seeking an opportunity with career potential in a reliable, recession‑resistant industry. You have a service‑oriented mindset that builds loyalty and trust with customers. You hold yourself responsible to commitments. You value being part of a team. You want to keep learning, improving, and developing as a leader. You want to join a company that supports the community. You want a career with purpose at a mission‑driven company that values Safety Professionalism Empathy Integrity Innovation Qualifications Field Service experience is highly preferred. Ability to coach and mentor employees at varying experience levels. At least two years of lead experience. High School Diploma or equivalent required. Valid driver’s license required. Ability to obtain the appropriate pesticide license/certification if required (company paid). Ability to work in the field independently and interact with clients. Ability to problem‑solve in a tactful and professional manner, and to think quickly and efficiently on your feet. Physical Job Requirements Safely use a ladder within the manufacturer’s weight capacity. Occasionally lift and carry up to 50 lbs. Safely access crawl spaces, attics, confined spaces, rooftops, etc., including the ability to climb, balance, stoop, kneel, crouch, or crawl. Wear personal protective equipment (PPE) which sometimes requires an OSHA‑compliant respirator. Willing to work in different types of weather conditions. Orkin is an Equal Opportunity/Protected Veterans/Individuals with Disabilities Employer. #J-18808-Ljbffr Rollins, Inc.