Data Scientist - Reinforcement Learning
EXL
Data Science-Data Scientist
Key Responsibilities
• Design and develop Reinforcement Learning models to optimize collections strategies, customer treatment paths, and recovery outcomes.
• Build adaptive decisioning systems using techniques such as:
- Q-Learning
- Deep Q Networks (DQN)
- Policy Gradient Methods
- Contextual Bandits
- Markov Decision Processes (MDP)
• Develop sequential and behavioral models for customer engagement, repayment prediction, and collections prioritization.
• Apply stochastic modeling and probabilistic methods to optimize dynamic treatment strategies under uncertainty.
• Collaborate with business stakeholders to translate collections and risk management problems into scalable AI/ML solutions.
• Build and maintain machine learning pipelines in Databricks or similar distributed computing environments.
• Conduct experimentation, simulation, and offline policy evaluation to validate RL strategies before deployment.
Preferred / Good-to-Have Skill
• Experience in collections, credit risk, customer analytics, or financial services domains.
• Familiarity with:
- Deep Learning frameworks (TensorFlow, PyTorch)
- MLOps and CI/CD workflows
- Real-time decision systems
- Cloud platforms such as AWS, Azure, or GCP
Must-Have Qualifications
• Strong experience in Reinforcement Learning and sequential decision-making systems.
• Hands-on expertise with:
- Reinforcement Learning algorithms (Q-Learning, DQN, PPO, Bandits, etc.)
- Markov Decision Processes (MDP)
Required Skills
- Adapting To Change
- Attention To Consistency
- Big Data Optimization
- Cloud Security Management
- Data Backup and Recovery
- Data Strategy
- Interpersonal Dynamics with Coworkers
- Results Orientation
- Stakeholder Engagement
- Time Management Skills
- Working under Pressure
- Writing Communication Skills
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