Cashier / Greeter

Job Description

Job Description

OVERVIEW:

The Cashier/Greeter is responsible for providing excellent customer service from the moment guests arrive to when they complete their purchases. They warmly and promptly welcome and acknowledge guests, are attentive to customer needs, assist with locating items, operate the POS cash register, and ensure a positive overall experience for Thrift on Purpose customers. This person is responsible to the Retail Manager and relates to shop volunteers and staff.

MISSON:

Thrift On Purpose is a Mennonite Central Committee (MCC) partner nonprofit organization, committed to Christian faith in action, through supporting the primary goals of MCC by operating as a thrift store.

MCC Thrift Shop Mission Statement—As a network of not-for-profit thrift shops, we support the local and global relief, development and peace projects of Mennonite Central Committee (MCC). 

The mission of MCC is to share God’s love and compassion for all in the name of Christ by responding to basic human needs and working for peace and justice. MCC envisions communities worldwide in right relationship with God, one another and creation. MCC’s priorities in its mission are disaster relief, sustainable community development and justice and peace-building.

THE CASHIER/GREETER IS RESPONSIBLE FOR THE FUNCTIONS BELOW, IN ADDITION TO OTHER DUTIES AS ASSIGNED:

• Presents a strong commitment to customer service ensuring customers have a positive shopping experience
• Approaches all customers in an outgoing and friendly manner and resolves customer issues promptly and professionally
• Greets each customer as they come in the door and communicates sales as needed
• When not directly ringing up product,
• • Straightens and dusts shelves and spot cleans floor in the immediate area
  • Keeps the checkout area tidy, sanitized, and well stocked
  • Communicates as check out supplies are running low
• Stays up to date on products available, advertised sales, and donation hours and policy
• Runs cash register duties (scans items, rings up sales, sells gift cards, and collects payment from customers, bags and/or wraps customers’ purchases as necessary)
• Communicates effectively with customers, shop associates, and volunteers. 
• Contributes to positive morale and teamwork by maintaining a positive attitude and engagement.
• Performs opening and closing shop tasks as assigned
• Complies with federal, state and local laws governing shop operation. Ensures safety, sanitation, proper use, and maintenance of facilities and equipment. Communicates expectations, investigates complaints, and performs physical inspections to ensure compliance with government regulations and company standards. Maintains established security procedures to protect associates, customers, and company assets.

REPORTS TO:

Retail Manager

QUALIFICATION REQUIREMENTS:

• Marketing/merchandising ability and customer service skills
• Experience in thrift shop operations preferred
• Excellent communication and relation building skills
• Computer skills preferred
• Basic math skills required
• Willingness to work as a team with the shop managers and volunteers
• Knowledge of MCC preferred
• Standing for extended periods and walking for short periods of time are required.

This position uses standard office equipment, requires close visual acuity, frequent typing, both hearing and talking abilities, and the ability to lift and move objects up to 30 pounds frequently and up to 50 pounds occasionally. Additionally, the ability to climb, stoop, kneel, crouch, reach, push, pull, finger, grasp, and feel objects of varying textures and size is frequently required.

• To perform this job successfully, the employee must be able to perform each essential duty satisfactorily with or without an accommodation. The listed actions above are representative of the knowledge, skills, and/or abilities required.
• High school education or general education degree (GED) and two (2) years of customer service and/or cashiering preferred. 

Thrift on Purpose is an Equal Opportunity Employer.  Thrift on Purpose will not discriminate against an applicant or employee on the basis of actual or perceived age, sex, sexual orientation, race, color, creed, religion, familial status, ethnicity, national origin, citizenship, disability, marital status, military or veteran status, or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. Applicants with a disability may be entitled to reasonable accommodation under terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the ways things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Thrift on Purpose.

Thrift On Purpose is a Mennonite Central Committee (MCC) partner nonprofit organization, committed to Christian faith in action, through supporting the primary goals of MCC. The mission of MCC is to share God’s love and compassion for all in the name of Christ by responding to basic human needs and working for peace and justice. Additionally, Thrift on Purpose seeks to relieve poverty and assist those in need by selling merchandise, substantially all of which has been donated, and by providing funds to support the global programs of MCC. We commit ourselves to living our faith in action by:​

Offering a friendly, compassionate presence in the community
Offering our time and talents
Receiving and reselling donations
Informing the community about the MCC mission
Supporting MCC by generating income

Our Mission
At Thrift on Purpose, our mission is to make a positive difference in the lives of local residents and communities worldwide. We strive to create a sustainable impact through our thrift shop and support of the Mennonite Central Committee's peace and justice initiatives.

Company Description

Thrift On Purpose is a Mennonite Central Committee (MCC) partner nonprofit organization, committed to Christian faith in action, through supporting the primary goals of MCC. The mission of MCC is to share God’s love and compassion for all in the name of Christ by responding to basic human needs and working for peace and justice. Additionally, Thrift on Purpose seeks to relieve poverty and assist those in need by selling merchandise, substantially all of which has been donated, and by providing funds to support the global programs of MCC. We commit ourselves to living our faith in action by:​\r\n\r\nOffering a friendly, compassionate presence in the community\r\nOffering our time and talents\r\nReceiving and reselling donations\r\nInforming the community about the MCC mission\r\nSupporting MCC by generating income\r\n\r\nOur Mission\r\nAt Thrift on Purpose, our mission is to make a positive difference in the lives of local residents and communities worldwide. We strive to create a sustainable impact through our thrift shop and support of the Mennonite Central Committee's peace and justice initiatives.