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Operations Manager-Pediatric and Orthodontic Dental Group (North Brunswick)

Full-time

THE SMILE EXPRESS PA

About Us

We are a fast-growing, high-volume dental organization committed to delivering exceptional patient care while maintaining operational excellence. Our practice supports multiple providers daily and continues to expand through strategic growth, efficient systems, and a strong team culture.

We are seeking an experienced Operations Manager with a proven track record of successfully managing a large dental practice and driving organizational growth.

Position Summary

The Operations Manager will oversee the day-to-day operations of our dental practice, ensuring efficiency, profitability, exceptional patient experiences, and team accountability. The ideal candidate has extensive experience managing a busy dental office with three or more providers working daily and has played a key role in scaling practice growth.

Required Qualifications

  • Minimum 5 years of dental practice management experience in a leadership or operations management role.
  • Experience managing a high-volume dental practice with 3+ providers per day.
  • Demonstrated history of contributing significantly to practice growth, operational efficiency, and profitability.
  • Strong knowledge of dental scheduling, insurance processes, collections, staffing, and patient flow management.
  • Proven ability to lead, coach, and hold teams accountable to performance goals.
  • Excellent communication, organizational, and problem-solving skills.
  • Experience with dental practice management software and reporting systems.

Key Responsibilities

  • Oversee daily operations across all departments.
  • Monitor and improve key performance indicators (KPIs), production, collections, and patient retention.
  • Develop and implement systems that improve efficiency, profitability, and patient satisfaction.
  • Recruit, train, mentor, and manage administrative and clinical support staff.
  • Ensure optimal provider scheduling and chair utilization.
  • Manage budgets, payroll oversight, and operational expenses.
  • Drive practice growth through strategic planning and execution.
  • Maintain compliance with regulatory, safety, and company standards.
  • Collaborate with ownership and leadership to achieve short- and long-term business goals.

Preferred Qualifications

  • Multi-location dental practice experience.
  • Experience in pediatric dentistry, orthodontics, or group dental practices.
  • Strong understanding of revenue cycle management and insurance operations.
  • Experience leading teams of 20+ employees.

What We’re Looking For

We are looking for a results-oriented leader who can demonstrate:

  • A measurable impact on practice growth.
  • Success in managing large teams and multiple providers.
  • Strong operational and financial acumen.
  • A commitment to building a positive, accountable, and high-performing culture.

Compensation

  • Competitive salary based on experience.
  • Performance-based bonus opportunities.
  • Benefits package available.

Vacancy posted 17 hours ago
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