Complaint Handling Manager: Data-Driven Cross-Functional Lead

Ultimate.ai

Ultimate.ai in Aurora, IL is seeking a Complaint Handling Manager to lead and develop a team focused on enhancing the customer complaint experience. The role includes overseeing the complaint process from intake to resolution, analyzing trends, and collaborating cross-functionally. The ideal candidate will have over 5 years of relevant experience, strong skills in complaint handling, and proficiency in Salesforce. The company offers competitive benefits, including medical coverage and a hybrid work model. #J-18808-Ljbffr Ultimate.ai

Apply

Vacancy posted 5 days ago

Similar jobs that could be interesting for youBased on the Complaint Handling Manager: Data-Driven Cross-Functional Lead in Aurora, IL vacancy

Data-Driven Complaint Handling Lead
Sonova USA, Inc. is seeking a Complaint Handling Manager in Aurora, IL to lead the complaint handling team. You will oversee all aspects of customer complaints, ensuring timely investigations and identifying complaint trends to enhance the customer experience. The ideal...
Complaints
Sonova USA, Inc.
Aurora, IL
2 days ago
Complaint Handling Leader — Hybrid, Data‑Driven
Sonova Group is seeking a Complaint Handling Manager based in Aurora, IL. In this role, you will lead a team to manage the complaint handling process, ensuring timely investigations and improvements in customer experience. The ideal candidate will have over 5 years of relevant...
Complaints
Sonova Group
Aurora, IL
5 days ago
Engineering Project Manager - NPD & Cross-Functional Lead
$100k - $130k
Molex in Lisle, Illinois, is seeking a Project Manager to lead multiple product development projects. You will work closely with a global... ..., strong leadership skills, and the ability to navigate cross-functional collaboration. This role offers a competitive salary between...
Suggested
Molex
Lisle, IL
2 days ago
Shift Lead
...the absence of store management, including all required... ...start-ups, required cash handling, and ensuring the... ...disciplinary issues and customer complaints to management. Job... ...11BR Title: Shift Lead Company Indicator:... ...: Part-time Job Function: Retail Full Store...
Complaints
Hourly pay
Part time
Work experience placement
Seasonal work
Work at office
Local area
Shift work
Walgreens
Aurora, IL
5 days ago
Book Category Product Manager - Data-Driven Growth
$60k - $64k
ReaderLink in Oak Brook, Illinois, is seeking a Product Manager responsible for category strategy and planning for adult book programs... .... The role involves managing category performance, working cross-functionally with Sales and Operations, and analyzing market trends to...
Suggested
ReaderLink
Oak Brook, IL
5 days ago
Firearms Team Lead
$18 - $20.75 per hour
...Group Sales or Department Manager, the Team Leader gives... ...Essential Functions: Supports GSM / DM... ...Outfitters in firearm safe handling, safety, operations, and... ...performance, addressing complaints and resolving problems... ...processing, spreadsheets, data-based management and...
Complaints
Full time
Work at office
Local area
Flexible hours
Shift work
Bass Pro Shops
Bolingbrook, IL
2 days ago
Lead, Warehouse
...application process. Lead, Warehouse Manual Labor... ...Reporting to Logistics Manager Key Accountabilities Responsible... ...customer errors/complaints. Logistics Lead will be... ...any operational function necessary to ensure production... ...assignment of hours to handle workload and minimize...
Complaints
Temporary work
Immediate start
Flexible hours
Shift work
Great Kitchens Food Company
Romeoville, IL
3 days ago
PRODUCTION SUPERVISOR I - WEEKEND: EVENING SCHEDULE: FRIDAY - SUNDAY 12 HOURS (395)
$60.1k - $80k
...SUMMARY: Leads and engages... ...including workflow, management of work in... ...and other data; provide... ...addressing complaints and resolving... ...the essential functions. EDUCATION... ...departments to ensure cross functional... .... Customer-Driven - Servant... ...to finger, handle, and feel;...
Complaints
Immediate start
All shifts
Flexible hours
Shift work
Weekend work
Afternoon shift
Now-Health-Group,-Inc.
Bloomingdale, IL
2 days ago
Complaint Handling Manager
$78k - $97k
Complaint Handling Manager Location: Aurora, IL We’re looking for a detail‑oriented... ...Handling Manager to lead our complaint handling team... ...improvements, and partner cross‑functionally to improve the customer experience... ...Analyze complaint data to identify trends, service...
Complaints
Temporary work
Remote work
Flexible hours
Sonova USA, Inc.
Aurora, IL
2 days ago
Lead Cashier
$15 - $20.53 per hour
...Pilot Company is an industry-leading network of travel centers... ...fuel transactions. Essential Functions include: Lead a shift of... ...to every guest Handle guest complaints and issues by following company... ...and communicate issues to management Determine break schedules...
Complaints
Weekly pay
Local area
Flexible hours
Shift work
Pilot Flying J
Monee, IL
7 hours ago
Data Entry Team Lead
$18.95 - $28.91 per hour
...Our team is looking for a Data Entry Team Lead. The person in this role... ...the Senior Data Quality Manager and firm leadership.... ...them Acquisition data handling (pre- and post-acquisition... ...reporting through cross-team collaborations Functions as a Data Team Lead assisting...
Work experience placement
Local area
Cherry Bekaert
Elgin, IL
3 days ago
Team Lead
$20.22 per hour
...Robinson is seeking a **Lead Warehouse Associate**... ...fast-paced, deadline-driven environment. If you're... ...in utilizing Warehouse Management System (WMS),... ...paperwork, labeling, and handling Unit Load Device (ULD)... ...Regular duties include cross-functional areas such as receiving...
Hourly pay
Temporary work
Worldwide
Flexible hours
Shift work
C.H. Robinson
Plainfield, IL
1 day ago
Data Center Builds Team Lead
$27 per hour
...Data Center Builds Team Lead Location: USA - Aurora, 2725 Bilter... ...service, and inventory management as well as various... ...various types of material handling equipment such as... ...to be flexible and cross-train in multiple... ...all of the essential functions with or without a reasonable...
Hourly pay
Full time
Local area
Flexible hours
DSV
Aurora, IL
4 days ago
Customer Service Specialist
...in 1978, is a leading manufacturer and... ...inventory management and reliable product... .... This role handles inquiries,... ...through upselling, cross‑selling, and... ...concerns, complaints, or service issues... ...value‑driven customer interactions... ...effectively with cross‑functional teams (sales,...
Complaints
Work at office
Spectra Gutter Systems
Addison, IL
7 days ago
Customer Service Specialist
...in 1978, is a leading manufacturer and... ...inventory management and reliable product... .... This role handles inquiries,... ...through upselling, cross-selling, and... ...concerns, complaints, or service issues... ...value-driven customer interactions... ...effectively with cross-functional teams (sales,...
Complaints
Work at office
Spectraguttersystems
Addison, IL
4 days ago
Customer Service Manager
...Customer Service Manager will lead our Account... ...issues. Job Functions Leadership,... ..., results driven culture emphasizing... ..., and cross functional collaboration... ...and complaints Build strong... ...and performance data into actionable... ...professional handling of inquiries and...
Complaints
Ebco
Elgin, IL
4 days ago
Sales Advocate
...Sales Advocate Job Function: We are looking for a result-driven retail Sales Associate... ..., from generating leads to closing sales.... ...Opening, closing, money handling, inventory counts,... ...resolve customer complaints and ensure maximum... ...) purchases Cross sell products...
Complaints
Contract work
Work experience placement
Flexible hours
Shift work
Afternoon shift
GMET Communications
Elgin, IL
2 days ago
Cross Dock Lead: Material Handling & Forklift Ops
...experience in warehouse settings and the ability to operate forklifts safely. The role includes verifying orders, utilizing warehouse management systems, and adhering to safety protocols. This position also requires the ability to work in a fast-paced environment and strong...
RJW Logistics Group
Lemont, IL
5 days ago
Sales Advocate
...Sales Advocate Job Function We are looking for a result‑driven retail Sales... ...from generating leads to closing sales.... ...closing the store, handling money, managing inventory counts,... ...sale) purchases Cross‑sell products Handle... ...pressure and address complaints in a timely...
Complaints
Full time
Contract work
Part time
Work experience placement
Flexible hours
Shift work
Afternoon shift
ONE OUTSOURCING
Glendale Heights, IL
2 days ago
Customer Service Representative
...responsible for handling service requests and customer complaints. Exemplifying... ...people. You are driven to provide the... ...to effectively manage a variety of situations... ...marketing functions to sell... ...functions including data entry, payment... ...which may include cross-training in...
Complaints
Molly Maid of Bloomingdale
Glendale Heights, IL
1 day ago
Sales Account Manager
...The Account Manager / Sales Operations... ...operational lead, integrating... ...upselling, cross-selling, and... ...Manage customer-driven product... ...to customer complaints, change management... ...confidentiality and handle sensitive... ...on cross-functional coordination.... ...operational data. Work Environment...
Complaints
Contract work
The Fresh Factory B.C. Ltd.
Downers Grove, IL
2 days ago
Overnight Valet Shift Lead
...they possess the following. The Lead Valet is responsible for... ...tickets and records are accurately managed and reconciled. Monitor vehicle... ...maintain safety and organization. Handle guest inquiries, requests, and complaints professionally and promptly....
Complaints
Flexible hours
Shift work
Night shift
Afternoon shift
Penn Entertaiment
Aurora, IL
4 days ago
Guest Experience Lead — Front Desk Operations
...communication and leadership skills are required, along with a detailed understanding of hotel services. This role involves directing and training front desk staff, as well as handling guest inquiries and complaints efficiently. #J-18808-Ljbffr Global Insurance Network
Complaints
Global Insurance Network
Lisle, IL
2 days ago
Lead Team Member - Pricing- Planograms- Inventory
$18 - $19.5 per hour
...Lead Team Member For Planogram, Pricing... ...Are you detail-driven, highly organized,... ...execution. Key Functions: Own the execution... ...Organized and able to manage multiple... ...new team members/cross-training high potential... ...register and cash handling when needed. Operating...
Night shift
Early shift
Meijer
Aurora, IL
3 days ago
Strategic Carrier Procurement Lead - Road Freight
$80k - $90k
...Carrier Procurement Manager, Road US Time... ...operations. This role leads carrier sourcing,... ..., compliance, and handling standards. Lead... ...interpret market data and trends. Ability... ...management skills across cross‑functional teams. High... ...and deadline‑driven setting. The work...
Full time
Contract work
Work at office
Local area
Remote work
Dsv Air & Sea SAU
Itasca, IL
5 days ago
Lead Data Product Analyst
...Lead Data Product Analyst This role serves as the primary data... ...with business goals. Lead cross-functional collaborations between business... ...expert, advocating for data-driven decision-making and... ...engineering, or data product management, ideally working with product...
1872 Consulting
Oak Brook, IL
4 days ago
Shift Lead: Team Coach & Service Champion (16-18/hr)
A popular fast-food chain is seeking a Shift Lead to support the Restaurant General Manager. Responsibilities include leading team members, ensuring... .... Ideal candidates should be ready to handle customer complaints and communicate effectively with management. #J-1...
Complaints
Shift work
Taco Bell
Darien, IL
2 days ago
Hybrid Internal Audit Manager: Data-Driven Risk Leader
$135k - $150k
A financial services company is seeking an Audit Manager to oversee the execution of the internal audit plan. You will coordinate audit efforts, supervise staff, and communicate results to management. The ideal candidate has a Bachelor's in Accounting or Finance, 5+ years...
Invesco
Downers Grove, IL
5 days ago
Shift Lead
...Fresh Dining Concepts is the leading Franchisee of ToGo Foods – the Franchisor for... ...amazing team!Position Summary:A Shift Manager functions as the person in charge of the store in... ...adherence to proper operating procedures; complaints, as required.Ensure guest service and...
Complaints
Hourly pay
Local area
Shift work
Night shift
Fresh Dining Concepts Inc.
Aurora, IL
3 days ago
Customer Service Manager
...Customer Service Manager# Customer Service ManagernVenia... ...and results-driven Manager of Customer Service to lead our customer... ...build a team that handles them with confidence... ...in customer complaints and order issues;... ...causes and drive cross-functional corrective actions...
Complaints
Shift work
nVenia LLC
Wood Dale, IL
2 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Complaint Handling Manager: Data-Driven Cross-Functional Lead. Be the first to apply!