Retail Associate-Orlando City SC Team Store

Job Title

Retail Associate

Job Summary

The Retail Associate is responsible for carrying out the front-line selling effort, creating the ultimate fan experience, ensuring operation excellence and flawless execution of store operations. Retail Associates will drive results through effective communication and a demonstrated ability to work as a member of a winning team. The Retail Associate will be expected to work a part-time schedule which can include days, nights, weekends, extended hours on game days and during events.

General Duties and Responsibilities

• Greet fans and ask questions ensuring fans enjoy a top-notch shopping experience.
• Make recommendations based on observations and conversations with fans.
• Maintain sales floor and/or stockroom standards with an eye to detail.
• Process sales transactions via the Fanatics Point of Sale System (POS)
• Maintain the highest standards of professionalism and customer service to ensure the Fanatics Brand and Team/League are always positively represented.
• Understand Fanatics Values and how they relate to the Retail Associate role.
• Perform additional responsibilities as assigned by the Leadership team.

Education, Experience and Requirements

• Minimum 18 years of age, High School graduate or equivalent
• Experience working in retail and/or sales preferred.
• Ability to work independently and responsibly in a fast-paced environment.
• Foreign language skills are a plus.

Job Knowledge, Skills, and Abilities

• Possess a fun, outgoing, confident, and professional demeanor.
• Ability to build product knowledge.
• Ability to work as a member of a team in fast paced environments, serving a diverse fan base.
• Ability to maintain high standards of organization and cleanness.
• Proven ability to overcome obstacles while maintaining a positive, can-do attitude.
• Strong communication, literacy, and numeracy skills
• Ability to be punctual, consistent, and reliable on the job.

Physical Demands

• Regularly required to sit stand, reach, bend and move about the facility as needed.
• Must be able to lift and carry up to 30 lbs.
• Game Day/ Event scheduling may have exposure to various weather elements (rainy, windy, cold, high temperatures, etc.) if assigned location is outside of the shop.

About Us

Fanatics is building a leading global digital sports platform. We ignite the passions of global sports fans and maximize the presence and reach for our hundreds of sports partners globally by offering products and services across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting & Gaming, allowing sports fans to Buy, Collect, and Bet. Through the Fanatics platform, sports fans can buy licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods; collect physical and digital trading cards, sports memorabilia, and other digital assets; and bet as the company builds its Sportsbook and iGaming platform. Fanatics has an established database of over 100 million global sports fans; a global partner network with approximately 900 sports properties, including major national and international professional sports leagues, players associations, teams, colleges, college conferences and retail partners, 2,500 athletes and celebrities, and 200 exclusive athletes; and over 2,000 retail locations, including its Lids retail stores. Our more than 22,000 employees are committed to relentlessly enhancing the fan experience and delighting sports fans globally.

About the Team

Fanatics Commerce is a leading designer, manufacturer, and seller of licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods. It operates a vertically-integrated platform of digital and physical capabilities for leading sports leagues, teams, colleges, and associations globally – as well as its flagship site, Fanatics Commerce has a broad range of online, sports venue, and vertical apparel partnerships worldwide, including comprehensive partnerships with leading leagues, teams, colleges, and sports organizations across the world—including the NFL, NBA, MLB, NHL, MLS, Formula 1, and Australian Football League (AFL); the Dallas Cowboys, Golden State Warriors, Paris Saint-Germain, Manchester United, Chelsea FC, and Tokyo Giants; the University of Notre Dame, University of Alabama, and University of Texas; the International Olympic Committee (IOC), England Rugby, and the Union of European Football Associations (UEFA). At Fanatics Commerce, we infuse our BOLD Leadership Principles in everything we do: · Build Championship Teams · Obsessed with Fans · Limitless Entrepreneurial Spirit · Determined and Relentless Mindset

Job Info

• Locations 655 W Church St, Orlando, FL, 32805, US (On-site)
• Job Schedule Part time
• Regular or Temporary Regular