Customer Service Assistant

Customer Service and Sales Representative

Location: McLean, Virginia 22102

Company: NOVA Acquisitions

Compensation: Base Salary $800–$1,200 weekly + commission

Job Type: Full-Time

Work Environment: In-person, promotional events, face-to-face customer interaction

About NOVA Acquisitions

At NOVA Acquisitions, we specialize in outsourced sales, marketing, and brand development, helping businesses grow smarter, faster, and with lasting impact. We are not just a service provider; we are a strategic partner that works closely with each brand to align with their goals and deliver measurable results.

Through market research, sales generation, promotional campaigns, and direct customer engagement, we help companies expand their reach, strengthen brand awareness, and increase customer acquisition. Our team focuses on building strong relationships, creating memorable customer experiences, and representing brands with professionalism, energy, and integrity.

Job Summary

NOVA Acquisitions is seeking a motivated and outgoing Customer Service and Sales Representative to join our growing team in McLean, Virginia. This role is ideal for someone who enjoys working face-to-face with people, has strong communication skills, and is interested in building a career in sales, marketing, customer service, and brand representation.

As a Customer Service and Sales Representative, you will represent our clients at promotional events, engage directly with customers, provide product and service information, answer questions, and assist with customer enrollment or sales opportunities. This is an in-person role focused on creating positive customer experiences while helping our clients grow their customer base.

The ideal candidate is energetic, professional, goal-oriented, and comfortable interacting with customers in a fast-paced promotional event environment.

Responsibilities

• Represent client brands professionally at promotional events and in-person marketing campaigns.
• Engage with customers face-to-face to provide information about products and services.
• Answer customer questions and address concerns in a friendly and professional manner.
• Assist customers with product knowledge, service options, and enrollment or sales processes.
• Identify customer needs and recommend appropriate products or services.
• Support sales efforts by creating positive customer interactions and building trust.
• Handle customer inquiries and provide accurate information about current promotions.
• Resolve basic customer concerns or direct customers to the appropriate support channels when needed.
• Maintain knowledge of client products, services, promotions, and campaign updates.
• Document and update customer information based on interactions when required.
• Work closely with the team to meet daily and weekly sales and customer service goals.
• Maintain a positive attitude and professional appearance during all customer interactions.

Qualifications

• Previous experience in customer service, sales, retail, hospitality, marketing, or related fields is preferred but not required.
• Strong communication and interpersonal skills.
• Comfortable speaking with customers in person.
• Ability to build rapport and create positive customer experiences.
• Positive, professional, and outgoing personality.
• Ability to work in a team-oriented environment.
• Strong work ethic and willingness to learn.
• Ability to prioritize tasks and manage multiple customer interactions.
• Goal-driven mindset with interest in sales and customer service.
• Reliable, punctual, and professional.

What We Offer

• Weekly base salary of $800–$1,200 plus commission opportunities.
• Hands-on training in sales, customer service, marketing, and brand representation.
• Career growth opportunities within the company.
• Supportive and team-focused work environment.
• Opportunity to represent well-known client brands.
• Experience in promotional events, direct marketing, and face-to-face sales.
• Performance-based advancement opportunities.

Ideal Candidate

The ideal candidate is someone who enjoys interacting with people, is confident in face-to-face communication, and wants to grow professionally in a sales and marketing environment. This position is a great opportunity for individuals who are motivated, eager to learn, and ready to develop valuable business, communication, and leadership skills.

Apply Today

If you are energetic, professional, and ready to grow with a company that values hard work, customer service, and results, NOVA Acquisitions would love to meet you.

Join our team and start building your career in sales, marketing, and customer engagement.