Loan Processor

Job Description

Job Description

Compass Pointe Loan Processor:

Compass Pointe Consulting is seeking an experienced Loan Processor to support customers throughout the mortgage process. This individual will coordinate with borrowers, loan officers, sales teams, underwriters, and closing personnel to ensure loan files are complete, accurate, and processed on schedule.

The Loan Processor will manage multiple loan files, collect required documentation, monitor outstanding items, and keep customers and internal partners informed throughout the process.

This is an on-site position based in a mortgage office.

Primary Responsibilities

Manage residential mortgage files from application through closing

Maintain regular communication with borrowers and internal business partners

Collect, review, and record borrower and property documentation

Set up loan files and order required items, including credit reports, employment verifications, deposit verifications, appraisals, and other exhibits

Identify missing or incomplete documentation and follow up promptly

Monitor submitted and pending loans to ensure deadlines are met

Coordinate with loan officers, underwriters, sales teams, and closing personnel

Prepare closing paperwork and verify loan files for accuracy and completeness

Maintain accurate records and follow applicable lending and compliance procedures

Provide responsive, professional customer service throughout the mortgage process

Qualifications

At least two years of mortgage loan-processing experience preferred

Knowledge of real estate documentation, underwriting guidelines, compliance requirements, and mortgage procedures preferred

Excellent customer service and communication skills

Strong organizational skills and attention to detail

Ability to manage multiple loan files and competing deadlines

Strong follow-through and problem-solving abilities

Ability to handle confidential financial information professionally

Comfortable working in a collaborative, fast-paced office environment