Collections Specialist I

Responsibilities Perform administrative support functions related to accounts receivable, billing, collections, and revenue support to meet company goals. Support collections team by completing administrative functions to reduce barriers. Research accounts for billing accuracy and adjust discrepancies as needed. Prepare and review paperwork for attorney write‑off and/or cut‑off processes. Handle returned mail and skip trace to locate alternate billing addresses. Assist with termination of services process, including communicating with facility staff and pharmacy Executive Director. Perform outbound introductory calls to new customers daily. Collaborate with billers to review accounts. Serve as backup to collections team to cover absences. Check for Medicaid eligibility. Analyze accounts receivable aging and individual accounts. Assist with special projects as needed. Travel minimally, including overnight stays as necessary. Qualifications High school diploma or equivalent; associate's degree in accounting, business, or related field preferred. Three (3) to five (5) years of billing and/or collections experience in healthcare, senior living, pharmacy, or long‑term care environments preferred. Minimum one‑year multi‑facility experience preferred. Experience with QS1 and DocuTrack preferred. Exemplary computer skills, including Microsoft Office Suite. Pharmacy Technician National Certification preferred. #J-18808-Ljbffr Synchrony Pharmacy