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Luxury Jewelry Showroom: Customer Experience Lead

Brilliant Earth

Brilliant Earth is seeking an Assistant Store Manager - Jewelry for our Back Bay showroom in Boston. This full‑time role leads a Concierge team, mentoring Customer Experience Assistants and Jewelry Consultants to deliver a luxury, personalized showroom experience. The ideal candidate will manage people in retail, help drive sales targets, and foster a positive, high‑performance environment. A BA or equivalent is preferred, with CRM proficiency and a passion for exceptional customer service. #J-18808-Ljbffr Brilliant Earth

Vacancy posted 5 days ago
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