Luxury Jewelry Showroom: Customer Experience Lead
Brilliant Earth
Brilliant Earth is seeking an Assistant Store Manager - Jewelry for our Back Bay showroom in Boston. This full‑time role leads a Concierge team, mentoring Customer Experience Assistants and Jewelry Consultants to deliver a luxury, personalized showroom experience. The ideal candidate will manage people in retail, help drive sales targets, and foster a positive, high‑performance environment. A BA or equivalent is preferred, with CRM proficiency and a passion for exceptional customer service. #J-18808-Ljbffr Brilliant Earth
- ...Assistant Store Manager, Jewelry Boston, MA Assistant... ...Store Manager, Jewelry (Customer Experience Assistant Manager) - Boston... ...Manager for our Back Bay showroom location will build, lead and mentor a team of... ...team KPIs, and providing a luxury experience to all customers...LuxuryFull timeSeasonal workWork at officeLocal areaFlexible hours
$100 per hour
Assistant Store Manager, Jewelry (Customer Experience Assistant Manager) - Boston, MA Position... ...Assistant Manager for our Back Bay showroom location will build, lead and mentor a team of dedicated... ...targets,team KPIs, and providing a luxury experience to all customers....LuxuryFull timeSeasonal workWork at officeLocal areaFlexible hours$100 per hour
...Description Assistant Store Manager, Jewelry (Customer Experience Assistant Manager) - Boston, MA... ...Manager for our Back Bay showroom location will build, lead and mentor a team of dedicated Concierges... ..., team KPIs, and providing a luxury experience to all customers....LuxuryFull timeSeasonal workWork at officeLocal areaFlexible hours$22 - $24 per hour
...Sales Associate, Jewelry Boston, MA Sales... ...an exceptional experience for every Brilliant Earth customer. As a Jewelry Consultant... ...match from our luxury product line. By meeting... ...of incoming sales leads via email, live... ...customers to confirm showroom appointments and answer...LuxuryHourly payFull timeLocal area$20 - $22 per hour
...Retail Sales Assistant, Jewelry Boston, MA... ...provide an exceptional experience for every Brilliant Earth customer. These team members... ...match from our luxury product line. By meeting... ...of incoming sales leads to attain... ...customers to confirm showroom appointments and answer...LuxuryHourly payFull timeLocal area- The Shade Store in Boston is hiring a Showroom Design Consultant to provide personalized... ...sales while delivering a high-end customer experience. You will engage customers in-person, virtually... ...in retail or design, you will nurture leads, collaborate with designers and...LuxuryFor contractors
$100 per hour
...Sales Associate, Jewelry (Jewelry Consultant... ...provide an exceptional experience for every Brilliant Earth customer. As a Jewelry... ...jewelry match from our luxury product line. By meeting... ...our Chestnut Hill showroom location. The... ...of incoming sales leads via email, live...LuxuryFull timeLocal area- ...Support ally to help deliver an exceptional client experience and ensure smooth studio operations. You will manage... ...and high-value inventory logistics in a fast-paced, luxury environment. Ideal candidates bring jewelry knowledge, strong organization, and excellent communication...Luxury
- ...in Boston is seeking an Educator to deliver world-class guest experiences and share top-quality product education. You will engage with... ...purchases, returns, and omnichannel options, while maintaining the luxury store environment. The role emphasizes inclusivity, teamwork,...Luxury
$16 - $24.75 per hour
...handbags, ready-to-wear, jewelry, footwear, home décor,... ...by creating a customer-first, high-energy sales... ...tone on the sales floor, leads by example, and consistently... ...store and after-sales experiences; lead proactive... ...floor leadership role (luxury/premium or comparable...LuxuryMinimum wageSeasonal workShift workNight shift$23 - $28 per hour
...most brilliant moments. The jewelry that represents you should... ...help create an exceptional luxury retail experience by driving sales performance... ...relationships. You will lead by example through exceptional... ...of delivering exceptional customer experiences. ~ Proven success...LuxuryHourly payFull timePart timeLocal areaFlexible hoursAfternoon shift$60k - $68k
Overview Jewelry Product Development & Repair Specialist Join to apply... ...\'s jewelry scene—designing custom pieces, offering expert... ...production, repair, or custom design. Experience with Smartsheets or similar... ...Production Industries Retail Luxury Goods and Jewelry #J-18808-...LuxuryFull timeNight shift- ...Senior Leader As Senior Leader, you will lead RH's vision and deliver operational... ...in the continuous elevation of our customer experience. YOUR RESPONSIBILITIES Live Our Vision... ...the RH home delivery experience to the luxury and world-class service experienced by...Luxury
- A growing luxury retail brand in Boston is seeking a Seasonal Key Holder to lead customer experiences during the holiday season. You will foster a collaborative environment, manage store operations, and build customer relationships. Candidates should have 2+ years of retail...LuxuryPart timeSeasonal work
$25 - $34 per hour
...Modernizing diamond jewelry through the... ...trusted advisor in the customer journey and play an... ...a memorable experience for life's special... ...appointments, managing your lead pipeline, and... ...of high-performing luxury sales... ...service remotely and in showroom. Work collaboratively...LuxuryLocal areaRemote workFlexible hoursWeekend work- Beacon Bank's Boston, MA branch seeks a Teller Supervisor to lead the teller line, oversee daily operations, and coach teammates to deliver excellent customer experiences. You will supervise cash handling, support relationship building, and ensure compliance with bank policies...
$19 - $24 per hour
...most brilliant moments. The jewelry that represents you should be... ...are seeking a passionate and customer-focused Sales Advisor who enjoys... ...you will bring the customer experience to life through authentic... ...~1+ years of experience in luxury, premium, specialty retail, hospitality...LuxuryHourly payFull timePart timeLocal areaFlexible hoursAfternoon shift$26.86 per hour
...The cornerstone of the Raffles experience, the Raffles Butler... ...hotel, he or she will take the lead in ensuring all guests are met... ...and housekeeping in an ultra-luxury/five-star hospitality environment... ...acceptance of multi-cultural customs. Creative and service oriented...LuxuryHourly payPart timeLocal areaWorldwideShift workNight shiftRotating shiftWeekend work$16 - $19 per hour
...throughout New York City. We are looking for candidates for our luxury condominiums and complexes. We strive to provide the best... ...for visitors and contractors Qualifications Proven customer service experience Detail oriented Professionalism Friendly/outgoing and personable...LuxuryFull timeFor contractorsDay shiftAfternoon shift$78.98k - $117k
...analysis.We invented the cyber ratings industry in 2011Over 3000 customers trust BitsightOver 750 teammates are dispersed throughout... ...efficiency, and customer impact.What We’re Looking For2-6+ years of experience in Customer Success Operations, Revenue Operations, Support...Full timeFlexible hours- ...convey and promote brand philosophy, guiding clients into the world of the Brands and maximizing sales with extraordinary luxury customer experiences. The role focuses on placing the client at the center, capturing data, fostering relationships, and delivering high...Luxury
$20 - $30 per hour
...professional Residential Concierge to join our luxury residential team! If you enjoy helping people and delivering exceptional customer service, this could be the perfect... ...hospitality, concierge, hotel, or customer service experience preferred We're looking for someone...Luxury$80k - $100k
...believe in our bold ambition to become the leading dermatology company in the world. With us, you... ...to gain new and challenging work experiences and create an unparalleled, direct impact. The Opportunity The Customer Operations Business Lead, O2C is responsible...Temporary workWork experience placementWork at officeWorldwide- Vince is seeking a dynamic, customer-service driven Full-Time Assistant Store Manager in Boston to support the Store Manager in the daily... ...by maximizing profits, sales and the customer service experience. The successful candidate will help hire, train and manage store...LuxuryFull time
- ...concierge is the first impression of a luxury residential building, and they should project... ...and procedures that mandate certain customer service techniques and emergency response... ...customer service or hospitality experience. ~ Excellent communication and interpersonal...LuxuryImmediate start
- ...Customer Experience Coordinator (Remote) We are looking for a motivated and customer-focused Customer Experience Coordinator to join our growing remote team. In this role, you will support clients by coordinating services, answering questions, and ensuring every interaction...Remote workWork from homeFlexible hours
$17.25 - $17.75 per hour
...Come join our TJX family-a Fortune 100 company and the world's leading off-price retailer. Job Description:... ...Grow Your Career Responsible for promoting an excellent customer experience. Oversees a team of Associates at front of store ensuring prompt...Hourly payTemporary workLocal areaHome officeFlexible hoursNight shift$28 per hour
...About the role WarriorBabe is looking for a high-energy, customer focused, and dedicated Client Success Coordinator to join our team... ...onboarding process so consistently delivering a client-centric experience is crucial. This is a role that is heavily-focused on greeting...Hourly payFull timeImmediate startRemote workMonday to FridayFlexible hoursAfternoon shift- ...American Airlines is hiring a Customer Service Manager for Airport Operations at Boston Logan Intl (BOS). You will lead frontline teams, drive a safe, high-performing operation, and deliver exceptional customer experiences while upholding JCBA and company policies. Requires...Rotating shift
$20 per hour
...throughout Massachusetts. We are looking for candidates for our luxury building at Boston. We strive to provide the best people... ...to work overnights (11pm-7am) on weekends Proven customer service experience Detail oriented Professionalism Friendly/outgoing...LuxuryFull timePart timeFor contractorsNight shiftWeekend work
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Luxury Jewelry Showroom: Customer Experience Lead. Be the first to apply!
- customer experience lead Boston, MA
- customer experience team leader Boston, MA
- customer success lead Boston, MA
- customer success team lead Boston, MA
- customer service coordinator Boston, MA
- customer service team lead Boston, MA
- customer service team manager Boston, MA
- customer success coordinator Boston, MA
- luxury apartments Boston, MA
- luxury events Boston, MA



