Security Operations Center Officer

Data Center Security Operations Center OfficerAllied Universal®, North America's leading security and facility services company, provides rewarding careers that give you a sense of purpose. While working in a dynamic, diverse and inclusive workplace, you will be part of a team that fuels a culture that will reflect in our communities and customers we serve. We offer medical, dental and vision coverage, life insurance, 401K, employee assistance programs, company discounts, perks and more for all full-time positions!The nation's leading security provider has great career opportunities for Data Center Security Operations Center Officers with one of our largest clients!Paid time off! Daily or weekly pay! Company provided uniforms! Industry leading training!Compensation starts at $19.88 / hourResponsibilities include, but not limited to:Provide customer service to our clients by carrying out safety and security procedures, site-specific policies and when appropriate, emergency response activitiesServe as the initial point of contact in emergency situations which may affect the health and safety of employeesRespond to alarms in a timely manner and in compliance with defined SLAs, while effectively investigating the root cause in a calm, problem solving mannerActively monitor several screens, systems, and events simultaneously, with the ability to shift priorities as neededCommunicate risk notifications and alerts with clarity and professionalism to the appropriate parties as required per the standard operating proceduresCreate reports on accidents, incidents, and suspicious activities; escalate any priority issues to appropriate partiesProficiently research possible incidents, either discovered from resources provided, or provided by 3rd party partnersConstantly communicate to support travelers, employees, and offices during emergency situationsGather and record contact informationSuccessfully meet all KPI and metrics expectationsFollow Standard Operating Procedures for the Crisis Management & Travel Security SOCMaintain the highest level of professionalism in all activitiesDeliver world class Regional Security services by understanding and working closely with technical security implementations and incident management programsMinimum Requirements:Be at least 18 years of age for unarmed roles; 21+ years of age for armed rolesPossess a high school diploma or equivalent, or 5 years of verifiable experienceHigh proficiency using IT applications, data entry and retrieval, and keyboard skills to a speed of at least 40 WPM with at least 75% accuracyMust be highly proficient and fully functional in all Google Workspace or Microsoft Office applications and be able to effectively utilize all available office management technologyAs a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws. Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.Must possess experience in basic security analysis, problem solving, handling preliminary inquiries, incident assessment, and triaging reportsAbility to work well in intense situationsAbility to understand, memorize and reference key policies and proceduresMust have, or have the ability to get the Covid 19 vaccine for this position and show proof of vaccination for this siteLicensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.A valid driver's license will be required for driving positions onlyDemonstrated ability to take initiative, successfully handle and prioritize multiple competing assignments and effectively manage deadlinesMust be highly proficient and fully functional in all Microsoft Office applications and able to effectively utilize all available office management technologyMust be able to work overtime as neededPerks and Benefits:Medical, Vision, Dental and 401k plans for full-time positionsPaid time off beginning at 64 hours and growing as your full time career grows with this clientPaid maternity and paternity leaveOngoing paid training programs and career growth opportunitiesEmployee discounts through our perks program to your favorite restaurants, entertainment venues and much more…Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law.