Back-End Medical Biller

Back-End Medical Biller

Full-Time, Temp to Hire Opportunity - Onsite

Hours: 8 am to 4:30 pm M-F (30-minute lunch)

$19-$20 per hour DOE

Professional Summary

This position is responsible for billing patient services covered by Medicaid, Medicare, and other third-party payers. This position functions as a liaison between patients, third party payers, physicians, clinics, and HCHN staff regarding billing. Works under the direction of the Director of Revenue Cycle Management or designee who assigns diverse billing duties and responsibilities

General Responsibilities

• Able to perform accounts receivable collection activities timely and accurately including prioritizing subtasks
• Utilize monthly aging accounts receivable reports to follow up on unpaid claims aged over 30 days
• Accurately post all insurance payments by line item
• Communicates practice management system issues with the Billing Supervisor to ensure claims are processed accurately and timely*
• Collects outstanding claims from third party payers according to department benchmarks
• Works on special billing projects as assigned by the Billing Supervisor in conjunction with other billing responsibilities
• Contacts appropriate departments and eligibility systems to obtain necessary information for billing purposes
• Responds efficiently and accurately to denials received. Ensure necessary information is obtained and resubmitted as quickly as possible
• Documents the practice management system to reflect current billing status of each patient account to ensure audit trail of all account activity
• Accurately documents reasons for denials that cannot be re-billed and communicates such information to Billing Supervisor for follow-up
• Processes patient, payer, and employee interactions within the guidelines set for the department
• Respond professionally and timely to patient calls and third-party payer calls.
• Meets all attendance and punctuality requirements to ensure proper coverage and quality service
• Professional and appropriate dress as required by the position
• Demonstrates an ability to resolve interpersonal and professional conflicts appropriately
• Ability to formulate decisions and make judgments that are demanding and interpretative
• Keeps all matters related to the organization confidential in compliance with confidentiality policy
• Performs other duties as assigned related to revenue cycle management

Education and/or Experience Required

• High school diploma
• Minimum of 2 years' experience working Accounts Receivables
• Must know medical terminology
• Must have knowledge of outpatient billing procedure for third party payers, medical terminology, CPT coding, ICD9 coding, and completing UB92 and HCFA claim forms
• Computer experience is essential, including, but not limited to: practice management software, word processing and spreadsheet applications
• Experience in filing claim appeals with insurance companies to ensure maximum entitled reimbursement

Qualifications

• Ability to maintain confidentiality in all matters
• Ability to resolve interpersonal and professional conflicts
• Ability to formulate decisions and make judgments
• Proficient in Medical terminology
• Ability to type 30 wpm and use 10-key adding machine
• Ability to provide excellent customer service