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Tech Patient Service Center Analyst — AI & Automation Focus

AltaMed Health Services

AltaMed Health Services is seeking an Analyst, Technical Patient Service Center in Anaheim, CA to enhance our contact center operations. You will serve as a technical expert for tools including Virtual Agent, Auto Copilot, AI Summarization, and Voice Analytics, driving efficiency and automation to improve patient and agent experiences. The role focuses on data-driven decision making, real-time queue management, and collaboration with IT/Telecom and operations to align capabilities with strategic #J-18808-Ljbffr AltaMed Health Services

Vacancy posted 3 days ago
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