Evening Call Center Specialist I
$18 - $21 per hourLunds & Byerlys
Evening Call Center Specialist II
Lunds & Byerlys is currently hiring for a vibrant and outgoing part-time Evening Call Center Specialist II to create a sensational shopping experience for our customers! This position works a part-time schedule and earns a competitive wage of $18.00-$21.00.
We operate 7 days/week and are open from 6:00am-10:00pm. For this position the employee would be scheduled a range of shifts between 1:00pm-8:00pm.
Call Center Specialist Responsibilities
Our Call Center Specialist are responsible for a wide variety of tasks such as:
- Provide excellent customer service by greeting and assisting customers
- Communicate with customers via phone and email, answering product, order, and food-related inquiries accurately
- Address and resolve customer complaints professionally, following company policies or redirecting to the appropriate department
- Manage multiple customer interactions efficiently, ensuring timely resolution while maintaining service standards
Our Ideal Call Center Specialist
- Team player - steps in to assist when and where as needed
- Respectful - empathetic and appreciative of our customers and team
- Innovative - implements trending and forward-thinking retail solutions
- Hospitable - provides a friendly face and welcoming environment
Minimum Qualifications
- Education:
- High school diploma or equivalent
- Experience:
Two or more years work experience within the related technical/functional work area
Benefits & Perks
In addition to competitive pay and our exceptional culture, we offer this customer service position the following benefits and perks:
- Flexible scheduling
- PTO (paid time off)
- Pay on demand
- Ancillary benefits of dental, vision, life insurance, and accidental coverage (varies by location)
- Tuition reimbursement and scholarships
- 10% employee and family discount
- Ongoing trainings and leadership development opportunities
- Community and volunteer programs
- Employee referral bonus
- Product samplings
- Chance to be nominated as a brand champion!
Compensation disclaimer
The actual rate of pay offered within the range may depend on several factors such as skills, knowledge, expertise, and experience. Our organization also values internal equity when making job offers. Hiring at the maximum of the range is not typical.
About Lunds & Byerlys
Family-owned for over 80 years, Lunds & Byerlys is a grocery retailer rooted in the family tradition of quality, value, and service. Not only do we offer convenient, healthy, and contemporary delectables, we believe in giving our grocery customers the same personal attention and exceptional value we would expect for our own family. Our employees are chosen for their expertise and dedication in giving our grocery customers the best shopping experience possible. Which is why we offer competitive wages, great benefits and perks, and an amazing company culture.
If you have a passion for hospitality and creating meaningful, memorable moments for our customers, we would love the opportunity to learn more about you!
Are you ready to join our team?
If you are excited about this customer service opportunity, don't delay. Apply today using our mobile friendly online application!
Lunds & ByerlysVacancy posted 5 days ago
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