Automotive Service Advisor / Writer | Weekends Off | Willis

Christian Brothers Automotive Benefits: Closed Every WeekendTo Spend Time With Family & Friends Paid Vacation & Paid Holidays Earn More With Team Performance Bonuses On-Going Training & Career Advancement Employee Appreciation Events Employee Discount Chaplain Care Support Available Locally Owned and Operated Employee Point Store Access - Redeem Your Flywheel Training Points For Awesome Swag & Rewards Continuous Training Available Through The CBA Flywheel Learning System Employer-paid Financial Wellness Program and App, SmartDollar & EveryDollar Job Title: Automotive Service Advisor /Writer Location: 10771 W FM 1097, Willis, Texas, 77318 Job Overview: As an Automotive Service Advisor/Writer with Christian Brothers Automotive, you are the trusted professional our guests rely on for assistance with their vehicles. Your role is crucial in building lasting relationships, as you are the face they see every time they invest in their vehicle. Service Advisors guide our guests through the entire repair process, keeping them informed about the status of their vehicles and ensuring their satisfaction before they leave our facility. Responsibilities include, but are not limited to: Greet every guest that enters our facility with hospitality and respect Present the best solution to properly repair our guests' vehicle in a way that is easy for them to understand Manage the store’s workflow in an effective and efficient manner Consistently and effectively sell our services without jeopardizing honesty and integrity Maintain a positive attitude and team atmosphere at all times Communicate on the phone in a clear professional manner Build long-term relationships between the store, yourself and the guest we serve Directs, coordinates, and participates in performing customer service activities Shuttle guests as needed in CBA branded vehicle Ensure that all repairs are performed to proper specifications Work together as a team and assist other employees as needed Other duties as assigned Qualifications: Current driver’s licenses Driving record acceptable to our current insurance carrier Proficiency in Windows based computer software and automotive store applications Experience in an Automotive Customer Service role or Automotive Service Write/Advisor/Sales role Physical Requirements: Being dependable and reliable for a position that is scheduled for Monday – Friday, 7am – 6pm Being on your feet the majority of the workday (standing, walking, coordinating parts, etc.) Occasionally lifting and carrying objects over 50 lbs. Keeping a brisk work pace in a high-volume environment All of your information will be kept confidential according to EEO guidelines. Christian Brothers Automotive is an Equal Opportunity Employer. Christian Brothers Automotive locations practice "At-will" employment practices. #J-18808-Ljbffr Christian Brothers Automotive