Community Manager

Job Description Community Association Manager (CAM) to join our team in Walnut Creek. As a CAM you will work closely with our clients and vendors, and partner with other Associa departments. You will be responsible for providing community management services, maintaining high customer service standards and handling multiple projects simultaneously. Location 3021 Citrus Circle, Suite 205, Walnut Creek, CA 94598 Employment Type Full Time Compensation $75,000 - $80,000 annually Benefits Associa offers a competitive benefits package to full‑time employees including medical, dental, and vision insurance, 401(k), disability insurance, and support with wellness and development initiatives. How will you make an impact? Act as or oversee the primary liaison with the Association Board of Directors and homeowners as needed. Travel to client associations to attend board meetings, perform inspections, conduct walk‑throughs, and attend community events as required by the management agreement. Prepare annual disclosure packages, annual meeting notifications, and annual financial statement packages for all homeowners and arrange bulk mailing within the time frames set by state statute or governing documents. Review monthly financial reports and ensure management summary is submitted to the association Board of Directors. Provide or oversee recommendations to the Association Board of Directors and committees regarding major capital expenditures necessary to maintain the desired community appearance and operation. Requirements Proficiency in Microsoft Office products (Word, Excel, Outlook, etc.). Knowledge of communities/property/real estate and homeowners associations. Knowledge of the role of the association board, the Community Association Manager, and how those roles interface with the requests of homeowners. Proficiency in typical business correspondence (grammar, structure, punctuation, spelling, etc.). Proficiency in conflict resolution techniques. Professional customer service skills. Ability to maintain confidentiality and discretion in the performance of all duties and responsibilities. Self‑motivated, proactive, detail oriented and a team player. Time management and time critical prioritization skills. Ability to keep workspaces organized and maintained. Ability to interpret verbal and/or written instructions at a proficient level. Knowledge of company policies, procedures, and forms. Partner with multiple stakeholders, for example assistant community managers, vendors, peers, clients. Must be able to work effectively with others in person and in group setting. Must be able to prioritize, manage time, and meet deadlines. Must be able to communicate effectively and professionally on phone, email, and in‑person. Must be able to operate general office equipment (copier, fax, phone systems, etc.). We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. #J-18808-Ljbffr Associa