Field Service Technician

Job Description

Job Description

Cypress Engine Accessories, a rapidly growing Industrial Engine Instrumentation, Controls and Accessories company is looking for Field Service Mechanics to support the surrounding markets for our customer territories, to include Texas, New Mexico, Oklahoma, Colorado, Louisiana, Arkansas, etc.

Overview: Performs maintenance and repair activities on gas compression and/or process equipment at customer's location, as directed. This position will report out of our Cypress, TX location. However, Field Service Technicians are required to consistently travel throughout our territories.

Skills and Abilities:

Ability to:

- Demonstrate troubleshooting and repair skills on multiple types of equipment including Caterpillar, Cummins, and Waukesha Engines.

• Perform Preventative Maintenance.
• Perform most Call Outs without assistance.
• Have high level customer service and communication skills.
• Read, write and speak English (work orders, manuals, etc.).
• Use computer skills, including vendor specific programs (Cat ET, Cat SIS, Waukesha ESM, Ariel Performance, Murphy Config Tool, etc.), Google Chrome and Outlook.
• Regularly complete and submit company required documentation through company software in a timely manner.
• Be accountable for HSE, service quality, and customer satisfaction.

Knowledge:

• Knowledge of gas engines and compressors, electrical systems, panel boards, skid wiring, etc.
• Working knowledge of relevant HSE procedures and regulations.
• General understanding of customer’s production equipment.
• Generally understands all processes and systems on how a compressor package works.
• Knowledge of maintenance standards checklist and ability to accurately and completely follow.

Minimum Education and Certification:

• High school diploma or equivalent preferred.
• Valid driver's license and a good driving record.
• Must be able to pass criminal background check per customer requirements.
• Gas or diesel engine and compressor school/training preferred.

Minimum Experience:

• Typically, at least 2 years' experience with natural gas engines and compressors, and a working knowledge of production equipment.

Benefits:

• Medical, Dental, and Vision Insurance
• Up to 4% Match 401(k) Retirement Plan
• Paid Time Off

Leadership:

• May serve as a resource to others with less experience.
• Often called on to assist in training or mentoring less experienced FST's.

Non-Essential Duties: Performs other duties as assigned

Physical Demands: (Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions)

• Must be fit for duty for the job tasks being performed.
• Must meet the medical requirements necessary to wear PPE required by role (includes respiratory protection medical requirements as required by role).
• Constantly required to display good manual dexterity and to reach with hands and arms.
• Constantly required to talk and hear.
• Frequently required to sit while driving or using a PC.
• Frequently required to stand, walk, stoop, kneel, squat, and twist with good balance.
• Regularly required to lift, move and carry up to 50 pounds and to push and pull up to 110 pounds.
• Occasionally required to carry at least 40 pounds with one hand for at least 10 feet.
• Occasionally required to crawl, climb in and around equipment, stairs and vertical ladders.
• Vision abilities include close vision, distance vision, color vision, and the ability to adjust focus.
• Regularly travel with overnight stays.

Problem Solving and Innovation:

• Most assignments regularly require some problem identification and resolution.
• Implements solutions to non-recurring problems by analyzing, interpreting and evaluating various precedents and data.
• Anticipates and proactively solves moderately complex problems using internal and external resource.
• Routinely identifies opportunities and provides ideas, methods and innovations to enhance teamwork, efficiency and quality.

This job description is a summary of essential job functions. It is not intended as an employment contract, nor is it intended to describe all duties someone in this position may perform. All employees are expected to perform tasks, as assigned by supervisor, regardless of job title or routine job duties.