Service Advisor

Service AdvisorJoin one of Oklahoma’s premier dealership groups, Ted Moore Auto Group, as a Service Advisor. Your job will be to help advise customers on the available parts and service options when their vehicles need repairs. We’re counting on you to develop extensive product knowledge and to serve all of our customers with a friendly smile and honest guidance. We offer in-house training and support as well as competitive compensation.Ted Moore Auto Group is an Oklahoma-owned and locally operated automotive group with a primary focus within the automotive retailing industry. The company owns and operates several dealership franchises and collision centers within Oklahoma. The primary focus of Ted Moore Auto Group is to provide our customers the best experience, which is why we developed the Ted Moore Difference.Benefits We Offer:Some work schedule flexibility availableBenefit Packages available – Health, Dental, Vision, Life, Flex Spending OfferedPaid vacations401K plan with matchFree ParkingAutomotive Service Drive Assistant Job Duties:Learn the basic operations of the Service DepartmentWork closely with supervisor and Service Advisors to provide optimum customer serviceGreeting customers and scheduling service appointmentsCataloging customers concerns and commentsWriting service orders and descriptions of problems and repairsTranslating customers’ repair problems into standard repair terminologyExplaining repairs to customersTest-driving vehicles to confirm service repairsEstimating the cost and time needed for repairsHandling customer complaints