MedSpa Medical Assistant (full-time)

MedSpa Medical Assistant

We have an exciting opportunity for a full-time Medical Office Assistant to join our upscale MedSpa! This position is full-time, 5 days a week (Monday-Friday) in our Huntersville location with some float to our Southpark office.

What can you expect in the role:

• Welcomes patients by greeting them, in person or on the telephone, answering or referring inquiries.
• Prepares patients for the health care visit by directing and/or accompanying them to the examining room, providing examination gowns and drapes, helping them to position themselves for the examination and/or treatment, arranging examining room instruments, supplies, and equipment.
• Verifies patient information by interviewing patient, reviewing and/or recording medical history, taking vital signs, confirming purpose of visit or treatment.
• Assist medical providers during aesthetic procedures such as laser treatments, injectables, and skin care therapies.
• Prepare treatment rooms by sterilizing instruments, setting up equipment, and ensuring all necessary supplies are available.
• Conduct patient intake by recording medical histories, vital signs, and any relevant health information prior to treatments.
• Educate patients on pre- and post-treatment care instructions to optimize treatment outcomes and ensure safety.
• Manage inventory of medical and cosmetic supplies, placing orders as needed to maintain adequate stock levels.
• Ensure compliance with all health, safety, and sanitation protocols within the MedSpa environment.
• Keeps equipment operating by following operating instructions; troubleshooting breakdowns; maintaining supplies; performing preventive maintenance; calling for repairs.
• Maintains patient confidence and protects operations by keeping patient care information confidential.

What we are looking for in a candidate:

• Either CMA, RMA, or CNA certification preferred.
• 2 or more years of clinical experience in a medspa, plastic surgery or dermatology office preferred.
• Exceptional verbal and written communication skills.
• Ability to multitask and perform well under pressure.
• Nextech EMR experience preferred.
• Highly motivated, customer-service oriented person.