Server POC

Server POC/Customer Service Specialist - On Site

If you are looking for a job, you should work for us!!

Are you tired of the working "normal" jobs? Would you like to learn a new skill? Are you ready to collaborate with industry experts in the field and make a difference? If you answered yes to any of these, your future may lie below.

We are seeking to add a Server POC/Customer Service Specialist - On Site to our team! Candidate will provide general back office functions commonly found in a legal setting- typing, emails, data entry, database and web-based navigation.

Responsibilities:

• Enter variety of data using current technology
• Prepare and sort documents for data entry
• Create and maintain logs for tracking purposes
• Review and enter data updates in the systems
• Review discrepancies in data received
• Provide effective communication daily with clients, vendors and co-workers in a professional, courteous manner in person, telephonically or via email.
• Performs other duties as required (i.e., printing and scanning documents, proofing documents, etc.)
• Responsible for maintaining a high level of professionalism with clients and working to establish a positive rapport with every caller.
• Serve as back up in a team member's absence and assist other teams when required.

Qualifications:

• Previous experience in customer service, data entry or other related fields
• Excellent typing skills
• Strong organizational skills
• Deadline and detail-oriented

Physical Demands & Work Environment:

• Physical demands: While performing the duties of this job, the employee is occasionally required to walk; sit; use hands to finger, handle or feel objects, tools or controls; reach with hands and arms; balance; stoop; talk or hear. The employee must occasionally lift and/or move up to 15 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
• Work environment: While performing the duties of this job, the employee is exposed to weather conditions prevalent at the time. The noise level in the work environment is usually minimal.