OPERATIONS PROGRAM MANAGER - 55003227

Requisition No: 884830

Agency: Department of Transportation

Working Title: OPERATIONS PROGRAM MANAGER - 55003227

Pay Plan: SES

Position Number: 55003227

Salary: $116,519.98 - $150,790.56

Posting Closing Date: 10/12/2026

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STATE OF FLORIDA DEPARTMENT OF TRANSPORTATION

JOB POSTING DESCRIPTION

191 / HEARTLAND OPERATIONS CENTER

INTERNAL AGENCY

INTERNAL AGENCY: Only current Department of Transportation employees will be considered for this position

SELECTED EXEMPT SERVICE

FULL-TIME

CONTACT PERSON: Carrie Lemmon

CONTACT PHONE NUMBER: View phone number on aiapply.co

CONTACT EMAIL ADDRESS: View email address on aiapply.co

HIRING SALARY RANGE: $4447.77 / biweekly

Join FDOT and be part of the team that works as one to improve safety, enhance mobility and inspire innovation in the Florida transportation system.

To ensure honesty and transparency, all applicants must provide their own work. Unless explicitly requested, the use of Artificial Intelligence (AI) tools to assist with qualifying questions, work samples, or interviews is strictly prohibited, and any breach of this requirement will lead to the applicant being removed from consideration.

Candidates must be United States (U.S.) citizens or lawfully authorized alien workers. Visa sponsorship is not available.

Our Mission

The mission of the Florida Department of Transportation is to provide a safe statewide transportation system that promotes the efficient movement of people and goods, supports the state’s economic competitiveness, prioritizes Florida’s environment and natural resources, and preserves the quality of life and connectedness of the state’s communities.

Our Vision

As a OneFDOT team, we serve the people of Florida by providing a transportation network that is well planned, supports economic growth, and has the goal of being congestion and fatality free.

The Work You Will Do:

Operations Program Manager

District One / District Maintenance / Heartland Operations Center

This position will perform highly advanced maintenance and transportation duties responsible for the administration of management activities for the maintenance program at an Operations Center to include the oversight and direction of maintenance field operations, trades, shop, warehouse, contract administration, contract production, and permits, work groups.

The Difference You Will Make:

Through cooperation, coordination and collaboration among the OneFDOT team, you will be contributing to a strong and empowering culture of TRREC: Trust, Relationships, Respect, Empowerment, and Communication.

How You Will Grow:

FDOT encourages our team members to grow through engagement, empowerment, training, and professional development. Through our agency’s learning management system, you have access to hundreds of computer-based training and instructor-led courses.

Where You Will Work:

Heartland Operations Center - Sebring

4722 Kenilworth Blvd.

Sebring, Florida 33870

Or

Heartland Operations Center - LaBelle

880 West Cowboy Way

LaBelle, FL 33935

Or

Heartland Operations Center – Peace River

8703 US HWY 17 S

Zolfo Springs, Florida 33890

Biweekly Salary:

$4,447.77 biweekly

Your Specific Responsibilities:

Performs highly advanced maintenance and transportation engineering duties responsible for the administration of management activities for the maintenance program at an Operations Center to include the oversight and direction of maintenance field operations, trades, shop, warehouse, contract administration, contract production, and permits, work groups. Supervises by communicating regularly, motivating, training, coaching and guiding subordinate employees to improve the quality and quantity of work performed while conducting work activities. Plans and directs workloads, deadlines, work objectives and time utilization with subordinate staff. Evaluates work and recommends production planning, scheduling and control methods. Formulates and recommends safe work procedures, and develops new, innovative and improved work methods. Performs the duties of the Operations Engineer during his absence as required, answers correspondence of a general nature and ensures all documents meet Department rules and policies. Investigates complaints and resolves within Department policy and procedures. Serves on a regular basis as liaison with the public on matters concerning state maintained roads and bridges and to City, County and other State agencies on maintenance problems, contractual agreements and other matters as they arise.

Directs and supervises the Contracts section, providing management, technical and engineering guidance in the preparation of all local and District Maintenance Contracts. Acquires and assembles information for maintenance contracts, emergency contracts, and special reports that are required or requested. Develops and implements the maintenance contracts program for the unit. Oversees the preparation of specifications, other contract documents and engineering reports. Ensures that maintenance contracts assigned to the maintenance section are properly administered in accordance with the contract documents and Department procedures. Makes field inspections as needed of these items and any other special project items. Coordinates the Emergency Management Program of the unit. Ensures proper resources are assigned and accounted for during natural disasters and other emergency situations. Ensures cost accounting measures are followed and properly documented to maximize the potential for reimbursement from federal partners.

Directs and supervises the Maintenance Field Operations, trades, shop and warehouse sections, providing management, technical and engineering guidance to assure maximum use of time and resources are safely achieved to include setting of priorities for highway maintenance crews, labor crews and heavy equipment operations that perform routine maintenance activities. Coordinates field work activities with contract and permit personnel to deliver seamless maintenance activities. Identifies work locations suitable for maintenance contracts and coordinates with others as necessary to accomplish maintenance activities through contracting means. Oversees all activities performed by the vehicle maintenance and repair facility and warehouse. Ensures that all modifications, repairs and preventative maintenance services performed on the Department fleet are properly completed and documented. Ensures current warehousing procedures are followed.

Directs and supervises the Permits section, providing management, and technical and engineering guidance to assure the Department's permit issuance and project inspection goals are met for all permits within the state highway system. Coordinates with other department personnel, utility organizations, engineering consultants, developers, and other government agencies to assure compliance with federal and state laws, rules, policies, and procedures. Ensures all permits received, reviewed and processed at the local unit are done so in accordance with Department rules and procedures and applicable State of Florida Statute and Administrative Code.

Assists the Operations Engineer in evaluating technical reports or procedural changes, policies, materials, operational practices, and other departmental matters. Provides leadership, professional development and mentoring to assigned personnel, including professional engineer trainees. Serves as a delegate for the Operations Engineer, as necessary, and maintains the unit's Contingency Plan, Spill Prevention Control and Countermeasures (SPCC) Plan, and Hurricane Plan and runs the unit's Emergency Operations Center during emergencies. This requires frequent coordination with internal Assists the Operations Engineer in evaluating technical reports or procedural changes, policies, materials, operational practices, and other departmental matters. Provides leadership, professional development and mentoring to assigned personnel, including professional engineer trainees. Serves as a delegate for the Operations Engineer, as necessary, and maintains the unit's Contingency Plan, Spill Prevention Control and Countermeasures (SPCC) Plan, and Hurricane Plan and runs the unit's Emergency Operations Center during emergencies. This requires frequent coordination with internal Florida Department of Transportation customers and interface with other agencies, local municipalities and members of the general public.

Prepares budget requests and monitors budget allocations as well as reviews and approves purchasing activity for the maintenance program components as assigned by the Operations Engineer. Directs and implements cost control programs. Incumbent of this position has a purchasing card which allows a maximum single purchase of $35,000 or greater and has financial disclosure responsibility in accordance with Section 112.3145, Florida Statutes.

The Successful Candidate will have the following required Knowledge, Skills, and Abilities:

Knowledge of:

• Transportation engineering principles and practices, permitting procedures, contract production and administration

Skills in:

• Management principles and practices
• Conflict resolution and problem-solving techniques

Ability to:

• Administer and manage multiple projects, determine priorities and needs and meet deadlines in accordance with procedures

• Read, analyze and interpret pertinent engineering data, plans, specifications, design standards, manuals and maps
• Identify and document personnel performance evaluations
• Perform field inspections and evaluations
• Collect, evaluate, and analyze data to prepare reports and to develop alternative recommendations
• Establish and maintain effective working relationships with others
• Lead teams, supervise, motivate, manage, train, and work with diverse groups of people
• Communicate technical engineering information verbally and in writing to all audiences
• Interpret and apply state and federal policies, guidelines, regulations, and other required documents relating to engineering issues
• Use a personal computer

Other Job-Related Requirements:

While on duty status, the position's incumbent may be required to drive a state owned or leased vehicle to perform the duties of this position. A valid Class "E" license is required. Responsible for adhering to the provisions and requirements of section 215.422, F.S., related State Comptroller’s rules, and the Department of Transportation’s invoice processing and warrant distribution procedures. Employee will be required to be responsive to emergency situations within a very short timeframe and serve in the Transportation Emergency Management Team.

This position requires a valid Class E driver license with an acceptable driving record in accordance with the Department’s Driver’s Record Requirements Policy. An unacceptable driving record is defined as any of the following:

1. three (3) or more moving violations in the past three (3) years that accumulate three (3) or more points per violation;
2. any two (2) convictions of reckless driving in the past three (3) years;
3. a suspension or revocation of the driver license for moving violations in the past three (3) years; and
4. a suspension or revocation for refusal to take a sobriety test, or any suspension or revocation for a DUI conviction, in the past four (4) years.

Your driving record will be reviewed and the status of your driver license confirmed.

The State’s total compensation package for employees features a highly competitive set of employee benefits including:

• Health insurance (over 90% employer paid)
• $25,000 life insurance policy (100% employer paid)
• Dental, vision and supplemental insurances
• State of Florida retirement package
• 10 paid holidays a year

• Generous vacation and sick leave
• Career advancement opportunities
• Tuition waiver for public college courses
• A variety of training opportunities
• Employee Assistance Program (EAP)

For additional benefit information available to State of Florida employees, visit:

SPECIAL REQUIREMENTS: You will be required to provide your Social Security Number to conduct required verifications. Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion in the Career Service, or appointment in the Selected Exempt Service (SES) or Senior Management Service (SMS), unless they are registered with the Selective Service System (SSS) before their 26th birthday, provide a letter of Registration Exemption from the SSS, or provide other documentation as proof of an exemption.

THE FLORIDA DEPARTMENT OF TRANSPORTATION VALUES AND SUPPORTS EMPLOYMENT OF INDIVIDUALS WITH DISABILITIES. QUALIFIED INDIVIDUALS WITH DISABILITIES ARE ENCOURAGED TO APPLY. In accordance with Section 110.112, Florida Statutes, and the Florida Department of Transportation’s Individuals with Disabilities Affirmative Action Plan, the agency is committed to ensuring affirmative action and equal employment opportunity for qualified individuals with disabilities. Upon request and as appropriate, reasonable accommodations to individuals with disabilities may be provided. Please contact the Florida Department of Transportation’s Human Resources Office at View phone number on aiapply.co for assis

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center View phone number on aiapply.co). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.