Desktop support Tech

Contract To Hire Opportunity

Location: 1200 Jaybird Rd, Peebles, OH 45660

Conversion rate is $22.

Job duties include:

• Repair, test, image and clean PC's, laptop, monitors, printers, and other related hardware.
• Maintain, analyze, and troubleshoot software and computer peripherals.
• Ability to set up, configure and add all hardware.
• Experience with asset management.
• Install, move, add, and change.
• Large IMAC events expected for client printer migration and PC refreshes.
• Assure that all tickets requiring follow up work and/or calls receive appropriate attention.
• Assist with installations, configurations, upgrades, patch, and other maintenance activities of server equipment.
• Perform backup, recovery, and security procedures both planned or during emergency.
• Follow established procedures to detect, diagnose, and accurately report outage of critical site applications.
• Assist with diagnoses of network hardware and performance problems.
• Perform approved installation, configuration, and maintenance of physical network.
• Perform network system administration task both planned or during emergencies.
• Comfortable with face to face interactions as will be required to provide technical support to end users in-person at the customer's site.
• Back up and burn end user data.
• Assist in developing and documenting improvements to current processes.
• Assist other coworkers in resolution of end users' technical issues across the program.
• Assist Site Leader in the execution of established processes and escalations.
• Ability to handle multiple projects.
• Experience working in an enterprise environment.

Work schedule - 2nd Shift M-F, 3:00 – 11:30 pm EST. Very little, if any overtime; almost never mandatory.