Biologics B2B & Operations Associate (Bilingual in English/Korean)

Job Description

Job Description

Biologics B2B & Operations Associate (Bilingual in English/Korean)

Business Areas: Dental, Plastic Surgery, Dermatology, Aesthetics, Cosmetics, General Surgery

Position Overview

The Biologics associate is a self-motivated individual with a strong passion for achieving results and contributing to the company’s overall sales goals. Under the direction of the President, this role oversees biologics marketing and sales activities and performs administrative duties as needed.

Key Responsibilities

• Manage monthly, quarterly, and annual sales targets
• Develop success cases to support team members and integrate data for B2B sales strategies across departments
• Actively build relationships with KOLs (Key Opinion Leaders), particularly university hospital doctors, when applicable
• Maintain ethical, long-term relationships with existing ODM and local partners while promoting new products
• Conduct in-person meetings and conference calls with key partners
• Identify and develop new ODM partners and implement customer retention strategies
• Conduct field visits and organize individual and group meetings for sales activities
• Negotiate pricing and contracts and resolve related issues
• Communicate corporate and regional goals and activities
• Lead and motivate team members to achieve targets
• Provide continuous feedback and conduct performance evaluations
• Develop and execute short-term and long-term strategies
• Manage assets and budgets when required
• Collaborate with the Marketing team to attend exhibitions
• Coordinate with departments for sales forecasting
• Attend conferences, conventions, meetings, and lectures
• Participate in training programs
• Work weekends, evenings, and holidays as required (including business travel)

Administrative Duties

• Conduct weekly, monthly, and quarterly sales meetings
• Manage lists of potential customers (doctors/distributors)
• Manage all existing and new contracts (local and ODM)
• Handle contract amendments and oversee B2C, B2B, and consignment business models
• Manage pricing setup and adjustments
• Coordinate with the Logistics team for ODM shipments
• Work with Accounting and Logistics to monitor accounts receivable (AR)
• Develop and lead onboarding training programs for new employees
  (sales skills, product knowledge, competitive analysis, teamwork, time and territory management, etc.)

Qualifications and Requirements

• Strong written and verbal communication skills
• High level of organization and attention to detail
• Ability to multitask in a deadline-driven environment
• Understanding of basic business, marketing, and B2B sales concepts
• Excellent time management skills
• Outgoing personality with strong interpersonal and social skills
• Familiarity with social media, email marketing, and search engines
• Strong problem-solving and critical thinking abilities

What We Offer

• Competitive salary 
• Discretionary Incentive Bonus
• Health Insurance
• Unlimited PTO
• 401K with Company Match
• Many other perks!