Service Writer

Job Description

Job Description

Automotive Customer Service Representative

Location: Minooka, IL

Pay: Starting at $22.00/hour

Schedule: Day Shift | Monday-Friday

Potential for Long Term Hire

Job Overview: We are seeking an Automotive Customer Service Representative to join a growing team in Minooka. This position is ideal for someone who has automotive knowledge and enjoys helping customers over the phone. The right candidate will be comfortable answering questions, recommending solutions, troubleshooting customer concerns, and generating sales opportunities through excellent customer service.

Key Responsibilities:

• Answer inbound phone calls and assist customers with product and service inquiries.
• Provide solutions and recommendations based on customer needs.
• Diagnose customer concerns and advise on appropriate technical service lines.
• Generate sales through consultative conversations and product recommendations.
• Maintain professional communication with customers at all times.
• Document customer interactions and follow up as needed.
• Work collaboratively with team members to ensure a positive customer experience.

Qualifications & Requirements:

• Knowledge of cars, automotive parts, or vehicle systems required.
• Strong communication and customer service skills.
• Sales experience preferred.
• Ability to troubleshoot and problem-solve customer concerns.
• Comfortable working in a fast-paced office environment.

Benefits:

• Medical, Dental, Vision Insurance
• Life Insurance
• Paid Sick Time
• WEEKLY pay
• Direct Deposit
• $100 Referral Bonus (+$50 for the person being referred)

Express Employment Professionals of Ottawa & Morris is a locally owned and operated staffing company dedicated to helping job seekers find local work. Job seekers will never pay a fee for our services and support. Apply today! Call/Text: View phone number on ziprecruiter.com Email your resume to: View email address on ziprecruiter.com Know someone who would be a great fit for this role? Sign up for our referral bonus program and send them our way! You could get paid even if you don't work with us.

• $100 for every candidate you send that works 80 hours
• $50 for them just for being referred

Sign up here >>>

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