Body Shop Technician

Body Shop ManagerTeam Body and Paint is a trusted, family-owned collision repair center located in the heart of Bend, Oregon. We're known for our top-quality work, customer-first attitude, and strong ties to the community. With decades of experience and a commitment to excellence, we take pride in restoring vehicles — and peace of mind — to our customers.Position OverviewWe are seeking a motivated and experienced Body Shop Manager to lead our high-performing team. This individual will be responsible for overseeing daily operations, ensuring exceptional repair quality, managing workflow, and maintaining strong customer and insurance partner relationships.If you're a hands-on leader with a deep understanding of collision repair operations and a passion for team success, we'd love to meet you.Key ResponsibilitiesManage daily operations of the body shop, including staff scheduling, job flow, and quality controlProvide leadership and direction to technicians, estimators, and support staffEnsure repair work meets or exceeds industry standards for safety and qualityOversee estimates, supplement processing, parts ordering, and customer communicationMaintain compliance with OSHA and environmental regulationsBuild and maintain relationships with insurance adjusters and vendorsMonitor KPIs and implement improvements to drive profitability and efficiencyResolve customer concerns professionally and promptlyHire, train, and evaluate team membersQualifications5+ years of experience in a collision repair or auto body shop environment2+ years in a leadership or management roleStrong knowledge of collision repair practices, estimating software (CCC ONE preferred), and workflow managementExcellent communication and organizational skillsProven ability to lead a team in a fast-paced, customer-focused environmentI-CAR or OEM certifications are a plusValid driver's license and clean driving recordWhat We OfferA positive, family-oriented work cultureOpportunity to grow with a reputable local businessCompetitive pay with performance incentivesHealth benefits, retirement plan, paid vacation, and holidaysState-of-the-art facility with modern equipment