Vehicle Service Specialist

Vehicle Service Specialist

Compensation: $15.00-$19.00 Hourly (based on set performance goals)

This position will be based in Harrisonburg, VA. During the initial training period, candidates will be required to train at our Lexington, VA location before transitioning to the Harrisonburg store.

Are you ready to reach your full potential? Do you enjoy meeting new people and being part of a fast-paced, team environment? If you’re looking for a full-time career with outstanding growth opportunities, our locally owned Valvoline Instant Oil Change locations are proud to provide the tools and training you need to succeed.

We welcome all types of talent — no matter your background or experience level. Whether you’re just starting your career, transitioning from another industry, or a seasoned pro looking for a change, we’ll train you on everything you need to know.

What We Offer

• Paid, hands-on training
• No late nights - locations close by 7:00 pm
• Career advancement opportunities — we promote from within
• Uniforms, safety gear, and PPE provided
• Tuition reimbursement for continuing education
• Employee discounts — 50% off most services
• Friends & family discount — 20% off invoice
• Paid vacation and holidays
• Medical, dental, vision, and 401(k) plan

Your Responsibilities

• Deliver exceptional customer service and handle questions with care
• Perform oil changes, filter replacements, and preventive maintenance
• Inspect vehicles for potential safety or maintenance needs
• Conduct basic maintenance services such as tire services and fluid exchanges
• Maintain accurate inventory and keep work areas clean and organized
• Follow all safety standards and VIOC procedures to ensure a safe workplace

What You’ll Need

• Attention to detail and ability to follow procedures
• Strong communication and customer service skills
• Team-player mindset and willingness to learn
• Commitment to completing training & continued education
• Ability to work in a fast-paced environment and handle multiple tasks.

Requirements

• Excellent problem-solving skills.
• Complete all necessary certifications.
• Must have reliable transportation.
• Able to work with tools to perform duties in tight or hard to reach areas.
• Ability to learn and follow the VIOC SuperPro process for all services.

Physical & Environmental Requirements

• Ability to lift up to 50 lbs and move between bays during service
• Work in indoor/outdoor settings and varying temperatures
• Exposure to common automotive chemicals and noise
• Ability to stand, climb, bend, and reach throughout the shift
• Ability to work for extended periods of time with arms above your head when performing services underneath the vehicle on a catwalk.

Valvoline Instant Oil Change and its affiliates are proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability, or veteran status.

We participate in the E-Verify Program.