Business Office Manager

Job Description

Job Description

We are seeking an experienced and detail-oriented Business Office Manager (BOM) to oversee the financial and administrative operations of our long-term care facility. The ideal candidate will have a strong background in medical billing, accounts receivable, and healthcare finance , along with proven leadership skills.

Key Responsibilities

• Oversee daily business office operations including billing, collections, and resident accounts

• Manage Medicare, Medicaid, private pay, and third-party billing processes

• Ensure accurate and timely submission of claims and follow-up on denials

• Monitor accounts receivable and maintain acceptable aging

• Verify insurance coverage and coordinate benefits

• Oversee resident trust accounts and cash management

• Ensure compliance with federal, state, and payer regulations

• Supervise and train business office staff

• Prepare reports for corporate leadership and facility administration

• Collaborate with Administrator, DON, and interdisciplinary team

Qualifications

• High school diploma or equivalent required (Bachelor’s degree preferred)

• 2+ years of Business Office Manager or medical billing experience in a long-term care or healthcare setting

• Strong knowledge of Medicare and Medicaid billing regulations

• Experience with EMR/billing systems

• Excellent organizational, analytical, and communication skills