Patient Service Representative- Primary Care Family Medicine Brunswick

Mid Coast Hospital

Clerical/Administrative Support
Req #: 97867

Join our Primary Care Family Medicine Team in Brunswick ME! We provide exceptional patient care and a supportive team-focused environment. Our mission is to ensure every patient receives a seamless and positive experience from check-in to check-out.

The PSR/PSS plays a vital role in creating a welcoming compassionate experience for every this position youll build meaningful connections with patients and support their healthcare journey. If you enjoy helping others thrive in a fast-paced team-oriented environment and are passionate about exceptional customer service wed love to have you join us!

Key Responsibilities:

Greet patients answer telephones and schedule appointments with professionalism and empathy.

Provide administrative and clerical support for the office.

Maintain accuracy with records and documentation.

Collaborate with team members to ensure smooth daily operations.

We offer an excellent career growth pathway! With an opportunity for advancement to a Patient Service Specialist position after 6 months of experience PSR/PSS have an opportunity to continue their career growth paving the way for a meaningful and lasting career in administrative support.

Summary: This position consists of 20 hours per week day shifts.
The Patient Service Representative (PSR) role will greet patients answer telephones schedule appointments and perform other overall general office duties as assigned.

Required Minimum Knowledge Skills and Abilities (KSAs)

1. Education: High school diploma or GED preferred.
2. License/Certifications: N/A
3. Experience: Previous office experience with medical office experience preferred.
4. Additional Skills/Requirements Required: N/A
5. Additional Skills/Requirements Preferred: Proficient computer skills.

Additional Information

MaineHealth is committed to fostering a supportive inclusive environment where care team members can thrive while making a meaningful impact in the communities we serve across Maine and New Hampshire. We offer competitive benefits including paid parental leave flexible work options student loan assistance professional development opportunities and well-being resourcesso you can grow your career while feeling supported both personally and professionally.

We recognize the value each team member brings to our offer of employmentwill depend onqualificationssuch asskills relevant experience education certificationsand otherjob-relatedfactors. Thebase rangeis an estimate and does notreflect the full valueofourtotal compensationpackage.

The pay range for this position is $19.87to $23.75 per hour.

Compensation for part-time positions isdeterminedon a prorated basis consistent with the scheduled hours and applicable full-time equivalent (FTE).

In addition to base pay MaineHealth offerscomprehensivebenefits recognition programs career growth opportunities andwhere applicableshiftdifferentials or other incentives.

If you have questions about this role please contact

Hiring Scam Alert

MaineHealth will never request financial information during the interview or pre-hiring process. All legitimate communications will come from an email address ending in @. If you suspect fraudulent activity please report it immediately to

Notice Regarding Maine Employer Surveillance Statute: Pursuant to Maines Employer Surveillance Statute prospective care team members are notified that MaineHealth may monitor collect record review or retain information related to the use of its systems networks applications files data communications platforms (including notified recordings) smart badges building access company vehicle GPS data business calls and workplace security cameras.

Required Experience:

Unclear Seniority