Resident Communications Specialist

Job Description

Job Description

Salary:

Position Summary
A senior apartment high-rise is seeking a part-time Resident Communications Specialist.

This position supports resident engagement, communication, and select administrative functions. The role is responsible for developing/designing clear, accurate, and engaging communication materials, assisting with coordination of resident services and activities, and supporting day-to-day operational tasks that enhance quality of life for residents.
The ideal candidate is creative, detail-oriented, highly organized, and able to work independently while maintaining a high level of accountability in a regulated affordable housing environment.
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Key Responsibilities
Resident Communications & Engagement
Develop and design the monthly resident newsletter with a high level of accuracy and clarity
Manage and update resident communication platforms (e.g., digital message boards)
Create flyers, announcements, and promotional materials for resident programs and services
Support clear communication practices recognizing the needs of a senior population
Program & Event Coordination
Assist with planning, organizing, and promoting resident activities and events, if needed
Coordinate logistics for internal programs, including scheduling, materials, and communication
Provide occasional on-site support during events, if needed
Administrative & Operational Support
Coordinating housekeeping services for residents, including scheduling and communication
Support general administrative functions as assigned by leadership
Assist with special projects that support operational efficiency and resident satisfaction

Technology & Systems Management
Utilize software programs such as Canva, Microsoft Office Suite, and communication platforms
Leverage AI tools and other technologies to improve efficiency and quality of work
Learn and adapt to new systems, including property management or communication software as needed
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Qualifications
Required
Strong written and verbal communication skills
High attention to detail with a focus on accuracy
Ability to work independently and manage multiple priorities
Proficiency in Microsoft Office (Word, Outlook, Excel)
Experience with design tools such as Canva or similar platforms
Strong organizational and time management skills
Comfort working in a senior housing or service-oriented environment
Preferred
Experience with senior services and community-based programs
Familiarity with HUD or regulated housing environments
Experience with digital communication platforms or content management systems
Experience using AI tools to support workflow and productivity
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Schedule & Compensation
Part-Time Position (20 hours per week; flexible scheduling based on operational needs)
Hourly rate
Cell phone allowance provided
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Working Conditions
On-site in a senior residential community
Combination of administrative work and resident interaction
Occasional evening or event-related hours may be required
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