Lead Patient Access Rep

Lexington Medical Center

Job Summary

Greet and register any patient who presents themselves for hospital services. Obtains all necessary demographic and financial information to complete the registration process to ensure legal and accurate billing and medical record input. Obtains all appropriate signatures and consents. The Central Registration Lead will have the ability to assist in the oversight of the operation of the Central Registration area in support of Patient Access Leadership as needed but will notify leadership if the need arises.

Minimum Qualifications

Minimum Education: High School Diploma or Equivalent
Minimum Years of Experience: 1 Year of experience in healthcare setting and/or Customer Service area
Substitutable Education & Experience (Optional): None
Required Certifications/Licensure: None
Required Training: Experience with personal computers (PC's); Familiar with medical terminology and billing.

Essential Functions

Verifies demographic and financial information to ensure the accuracy of the patient's Medical Record and collects and accurately reports Point of Service Collections.
Interview patients and/or their representatives to obtain demographic and financial information.
Responsible for obtaining proper consent on adults as well as minors.
Responsible for obtaining necessary signatures for registration.
Responsible for obtaining copies/scanning of picture ID (if available) and insurance cards.
Responsible for coverage of registration areas until properly relieved. This may mean staying after their assigned shift until relief is obtained.
Communicates face-to-face and by way of phone with patients and patients' representatives as needed.
Obtain Workers Compensation information at the time of registration and verify as needed.
Responsible for having a complete understanding and working knowledge of the policy and procedures regarding collection of insurance data.
Documents all situations that arise out of the ordinary.
Possesses knowledge of how to secure translators for patients or other parties requiring assistance.
Assists the Supervisor with training new employees to ensure departmental policies/Lexington Medical Center policies are being followed. Provides input on critical elements to the Supervisor for the completion of each staff member's evaluation. The LEAD Patient Access Representative will assist the Supervisor in scheduling and staffing needs, assist in reconciling end of day Cash Drawers and in keeping the Supervisor informed of any issues in the registration area including but not limited to staff issues and system issues reporting any concerns to their immediate Supervisor.
Professional in appearance, communications and knowledge.
Accepts chain of command, supervision and constructive criticism.
Speaks positively about LMC, the department, other employees and guests.
Contributes to teamwork and creates harmonious relations with others. Displays positive attitude toward job duties and assigned tasks. Discourages gossip and treats others as they wish to be treated.
Receive incoming phone calls. Route calls appropriately or take detailed legible messages when necessary. Maintains professional communications with all departments within the Lexington Medical Center community as needed.
Attends monthly department meetings. When unable to attend due to work flow, meeting minutes by way of e-mail are to be read, signed, and sent back to Supervisor an acknowledgement of understanding.
Performs all other appropriate activities as directed by Management Team as necessary to meet patient's needs and to achieve the required departmental and organizational outcomes.

Duties & Responsibilities

Performs all other duties as assigned by authorized personnel or as required.
Maintains an optimistic and professional image and exhibits excellent customer relations to patients, visitors, physicians, and co-workers. Shows courtesy, compassion, respect. Conforms to service expectations and "House Rules" as communicated by your immediate Supervisor.
Must attend departmental approved training sessions to maintain the position.
Demonstrates ability and willingness to adapt to special circumstances such as patient emergencies, disasters and/or staffing issues.
Ability to think analytically in order to produce quality work; works efficiently and professionally.
Responsible for monitoring patient flow to ensure timely registrations.
Demonstrates appropriate communication skills to all patients/patients' representatives and responds to all customers/patients requests/needs, i.e., hard of hearing, etc. Possesses and exhibits the ability to listen, communicate non-verbally as appropriate and to positively influence others.
Possesses the ability to appropriately prioritize and perform multiple tasks at one time, as well as modifying plans and approaches based on changing situations, needs and follows through to achieve final resolution.
Must project a pleasant, professional appearance and alert attitude that reflects the goals of the Service Expectations and Corporate Compliance policies.
Ability to work independently or in conjunction with nursing or other personnel to serve the needs of the patient, their families, and/or their representatives.
Possesses and exhibits appropriate interviewing, communication and negotiation skills, including the ability to listen, communicate non-verbally as appropriate and to positively/appropriately influence others.
Must work closely with ED Department during disaster team drills and enactments. Must be available to quickly respond to disaster codes and appropriately carry out duties.
Must have intermediate business writing skills in order to produce original correspondence to internal and external customers. Effectively compose appropriate electronic mail correspondence, etc.
Understands staffing responsibilities as set forth by their immediate Supervisor.
Can complete daily cash drawer reconciliation as needed by the supervisor.

Apply

Vacancy posted 8 hours ago

Similar jobs that could be interesting for youBased on the Lead Patient Access Rep in West Columbia, SC vacancy

Patient Access Representative
...Supervisor Patient Access and Retention Palmetto Infusion provides comprehensive ambulatory and home-based infusion services to both acute and chronically ill patients. Our centers care for people by providing patients and their families with a convenient affordable...
Suggested
Immediate start
Work from home
Monday to Friday
Flexible hours
Aya Healthcare
Columbia, SC
5 days ago
Patient Access Representative I
...Patient Access Representative I Columbia, South Carolina Job Description Summary Processes patient preadmission and admission demographic and insurance data; enters information in the hospital computer system; maintains quality control for each preadmission and...
Suggested
Hourly pay
Relief
Shift work
Medical University of South Carolina
Columbia, SC
2 days ago
Patient Access Representative
...physician practices. Job Summary Greets and registers all patients who present themselves for medical services. Obtains all... ...Verifies balance of Cash Drawer in assigned location of Patient Access when drawer is opened and closed. Generates a trial balance when...
Suggested
Full time
Temporary work
Flexible hours
Day shift
Phenom People
West Columbia, SC
6 days ago
Patient Access Representative
...Supervisor Patient Access and Retention Palmetto Infusion provides comprehensive ambulatory and home-based infusion services to both acute and chronically ill patients. Our centers care for people by providing patients and their families with a convenient affordable...
Suggested
Immediate start
Work from home
Monday to Friday
Flexible hours
Aya Healthcare
Columbia, SC
5 days ago
Inpatient Medical Coder - FT - Up to $5,000 Sign on Bonus
$32 - $42 per hour
...Guided by our mission to make the world's health data secure, accessible and actionable, we provide critical data solutions for organizations... ..., and life sciences companies. From fulfilling a single patient's request for their medical records to powering the AI revolution...
Suggested
Hourly pay
Full time
Remote work
Relocation package
Flexible hours
Datavant
Columbia, SC
6 days ago
Mental Health Professional II / Team Lead / ACT Program (Aiken)
$61.8k - $69.99k
...dedicated to providing compassionate and accessible care to our community. We are seeking a Mental Health Professional II / Team Lead/ ACT Program (Aiken) who is motivated to... ...clinical oversight of services ensuring patients are seen in accordance with their needs and...
Full time
Temporary work
Work at office
Remote work
Flexible hours
State of South Carolina
Cayce, SC
5 days ago
Demand Generation Lead
$129.7k - $209.2k
...Company Chamberlain Group (CG) is a global leader in intelligent access and a Blackstone portfolio company. Powered by our myQ... ...and execution within HubSpot, including audience segmentation, lead scoring configuration, workflow automation, nurture sequences, and...
Temporary work
Worldwide
The Chamberlain Group Inc
Columbia, SC
4 days ago
Help Desk Lead
...Help Desk Lead Lead oversees daily Help Desk support operations, and ensures high-quality service, acting as a bridge between technicians... ...veteran status. BSRA is also committed to making our workplace accessible to individuals with disabilities and will provide reasonable...
Temporary work
Immediate start
Relocation package
Savannah River National Laboratory
Columbia, SC
4 days ago
Team Lead
$99.3k - $159.33k
...and consistent compliance. Integrate Windows instances with directory services and identity providers, implementing appropriate access controls for highly regulated environments. Monitor and tune Windows systems in the cloud using native platform tools and logs to...
Contract work
Work at office
ASM Research, An Accenture Federal Services Company
Columbia, SC
1 day ago
Shift Lead
$19 per hour
...Description We are looking for a reliable and experienced Shift Lead to ensure all facility operations follow policies and procedures... ...in the assigned buildings Manage security of keys and access cards for the property Oversee quality of jobs and confirm completion...
Hourly pay
Weekly pay
Full time
Work experience placement
Local area
Shift work
ABM Industries
Columbia, SC
2 days ago
HELP DESK LEAD
$40k - $50k
...HELP DESK LEAD Cross Link Consulting Cross Link Consulting of North Augusta, SC is seeking to hire a full‑time Help Desk Lead to be... ...SharePoint) Entra ID / Azure AD (account management, conditional access, permissions) Endpoint security and EDR platforms Email security...
Full time
Monday to Friday
Flexible hours
Cross Link Consulting
Columbia, SC
2 days ago
Team Lead
...culture built on five core values: Generosity First, Always: We lead with kindness. Our best work happens when we act in service of... ...the benefits available to CAVA Team Members: ~ Early Wage Access* ~ Health, Dental, Vision, Telemedicine, Pet Insurance plus...
Local area
Shift work
CAVA
Columbia, SC
1 day ago
Hospice Medical Coder
...) (Monday-Friday). About We are a leading physician group serving South Carolina and... ...quality healthcare directly to patients in care facilities, homes, clinics, and... ...with facilities and families to ensure accessible, coordinated, and compassionate care....
Full time
Work at office
Local area
Monday to Friday
Flexible hours
Your Health Organization
Columbia, SC
19 days ago
Team Lead, Collections
$22.3 - $35.2 per hour
...Lead Coordinator, Collections About Navista We believe in the power of community oncology to support patients through their journeys with cancer. As an oncology practice alliance comprised... ...(HSA) ~401k savings plan ~ Access to wages before pay day with myFlexPay...
Hourly pay
Temporary work
Work at office
Local area
Immediate start
Flexible hours
Cardinal Health
Columbia, SC
4 days ago
Custodial Lead
$40.27k - $58.39k
...Custodial Lead Positions are advertised for a minimum of five business days on our job website. After five business days, positions... ...and retirement programs. To learn more about USC benefits, access the "Working at USC" section on the Applicant Portal at Advertised...
Full time
Temporary work
Part time
Monday to Friday
Flexible hours
Night shift
Weekend work
University of South Carolina
Columbia, SC
1 day ago
Team Lead
...We support you with a minimum 50% childcare discount, immediate access to benefits, innovative health programs, 401(k) company match, and... ...day. Are you a teacher ready for your next step? Being a Team Lead at a child care center is something special. We’re hiring and we...
Local area
Immediate start
Flexible hours
Weekend work
Learning Care Group
West Columbia, SC
3 days ago
Distribution Receiving Lead
...company's policies and vision and how the warehouse contributes Ensures the security of the property by adhering to protection and access policies and procedures, and lock up procedures Adhere to SOP Possibly asked to perform various tasks throughout the...
Work at office
Weekend work
Afternoon shift
Palmetto State Armory L
West Columbia, SC
5 days ago
Lead Architect , AI Solutions Architecture - PI
$169.4k - $279.6k
...capabilities and paving the way for best-in-class solutions. As a Lead Architect, you will collaborate with senior Technology and... ...caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and...
Temporary work
Work experience placement
Local area
Travelers Insurance
Columbia, SC
5 days ago
Lead
...diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve... ...for assistance in the application process. Please email accessibility@flex.com and we'll discuss your specific situation and next steps...
Temporary work
Visa sponsorship
Flexible hours
Shift work
Flextronics - The Flex Company
Columbia, SC
5 days ago
Guest Experience Lead
$15.25 - $17.33 per hour
Guest Experience Lead | McDonald's# Guest Experience LeadCOLUMBIA PIKE (00918)## Job Description**Guest Experience Leader**Flexible... ...applicants and candidates with disabilities. If you need assistance accessing or reading this job posting or otherwise feel you need an...
Hourly pay
Flexible hours
Shift work
McDonald’s
Columbia, SC
2 days ago
Bakery Lead
$500 per month
...Market team ~ Team member discount up to 40% ~ Early earn wage access (you can access up to 50% (max $500) of your earned wages on-... ...delivering an excellent experience for guests? As a Bakery Department Lead, you'll help bring our mission to life by supporting the Bakery...
Work at office
Flexible hours
Afternoon shift
The Fresh Market
Columbia, SC
2 days ago
Systems Administrator Lead
$97k - $164.9k
...Position Overview The Systems Administrator Lead provides technical and leadership oversight for the administration of servers, operating... ...monitor system‑level security controls, including hardening, access management, vulnerability remediation, and logging, in...
Permanent employment
Contract work
Work experience placement
Work at office
ASM Research, An Accenture Federal Services Company
Columbia, SC
4 days ago
Enterprise Architect Lead
...Chamberlain Group (CG) is a global leader in intelligent access and Blackstone portfolio company. Powered by our myQ technology, we make... ...Responsibilities Serve as the primary Enterprise Architecture lead for Enterprise Architecture Requests (EAR), triaging, prioritizing...
Worldwide
Dormont Manufacturing Company
Columbia, SC
8 days ago
Bankruptcy Team Lead Specialist
$25 - $29 per hour
The Bankruptcy Team Lead will be responsible for monitoring residential mortgage loans in the Bankruptcy process to minimize potential... ...401(k) match of 50% of the first 4% of pay contributed. Access to several fitness, restaurant, retail (and more!) discounts through...
Extra income
Work experience placement
Carrington
Columbia, SC
2 days ago
LEAD TEAM MEMBER PT - pOpshelf
...Identity Theft Protection MetLaw Legal plan Business Travel Accident Adoption Assistance better life wellness pr o gram Employees have access to the following resources to promote total well-being - physical, financial and behavioral health: Employee Assistance Program,...
Temporary work
Immediate start
Flexible hours
pOpshelf
Columbia, SC
7 days ago
Database Administration Lead (DBA)
$79.4k - $136.4k
Position Overview The Database Team Lead oversees the design, administration, and performance of enterprise database platforms that support... ..., scalability, and maintainability. Oversee database security, access controls, and auditing in alignment with organizational security...
Contract work
Work at office
ASM Research, An Accenture Federal Services Company
Columbia, SC
3 days ago
Executive Director, Global Value Evidence Lead
$245.45k - $381.11k
...Executive Director, Global Value Evidence Lead, is a strategic leader responsible for... ...support product differentiation, market access, and reimbursement across geographies. The... ...considering the long‑term impact to customers, patients, employees, and the business Patient &...
Temporary work
Local area
Flexible hours
Otsuka America Pharmaceutical Inc.
Columbia, SC
4 days ago
Shift Lead Security Officers
...Serve as a shift leader who is an assistant to the guard shift supervisor. Enter personnel information to determine the appropriate access for individuals entering a location. Support the implementation of installation emergency plans and the patrolling of restricted...
Shift work
US Army
Columbia, SC
5 days ago
Lead Financial Analyst
...reports, graphs and charts of data developed. Serve as a project lead for special projects within the department. Lead and document... ...with various computer applications to include MS Excel and/or MS Access Preferred None Skills Strong written and oral communication skills...
Work at office
Local area
Highmark Health
Columbia, SC
3 days ago
Lead Financial Analyst
$86.4k
...reports, graphs and charts of data developed. Serve as a project lead for special projects within the department. Lead and document... ...various computer applications to include MS Excel and/or MS Access Preferred ~ None Skills Strong written and oral communication...
For contractors
Work at office
Local area
Highmark Health
Columbia, SC
3 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Lead Patient Access Rep. Be the first to apply!