Shipping Manager
Conair LLC
Founded in 1959,
Conair LLC
is a global leader in the design, manufacture, and distribution of personal care, health and beauty products, and premium kitchen appliances. Our iconic family of brands includes Conair, Cuisinart, BaBylissPRO, Scünci, and Waring.
At Conair, operational excellence and supply chain innovation drive our ability to deliver world-class products to retailers and consumers worldwide. Our high-volume distribution center campuses serve as the backbone of our global logistics network. We are committed to fostering a collaborative, data-driven, and continuous-improvement culture where our team members can grow, innovate, and contribute to our ongoing success.
Conair LLC is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other status protected by applicable federal, state, or local law.
Essential Functions Disclaimer
The duties and responsibilities described in this job description are intended to describe the general nature and level of work performed by employees assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and qualifications. Duties may be changed, added, or reassigned at the Company's discretion to meet business needs.
Nothing in this job description creates a contract of employment, express or implied. Employment with Conair LLC is at-will and may be terminated by either the employee or the Company at any time, with or without cause or notice, subject to applicable law.
Position Summary
We are seeking an experienced Outbound Operations Manager to lead outbound fulfillment for one building of our dual-building distribution campus. This facility is heavily dedicated to pallet picking, direct-to-pallet case picking, and bulk outbound shipping.
The Outbound Operations Manager is responsible for leading end-to-end outbound operations, including wave, planning, order fulfillment, and trailer loading, while fostering a "One Campus" culture. You will work closely with your counterpart in the adjacent facility to optimize resources, balance campus-wide labor, and drive continuous improvement utilizing Lean Six Sigma methodologies and our advancing labor management technologies.
Key Responsibilities
Safety & Environment
Champion a zero-incident culture by participating in the Safety Transformation Steering Committee and enforcing campus-wide safety policies.
Conduct daily Gemba walks to ensure strict adherence to safe operating procedures, particularly regarding material handling equipment.
Review safety incident trends and actively engage with the Safety Committee to mitigate risks on the outbound dock and pick modules.
Quality & Operational Excellence
Drive the Quality Performance Engagement Program to ensure dense, stable, and accurate pallet builds.
Manage operations utilizing SAP and advanced wearable scanning technology, ensuring strict adherence to "Ship Complete" order logic.
Utilize DMAIC problem-solving, A3 project reporting, and the campus Obeya room for visual management and daily performance tracking.
Ensure rigorous load-quality checks to prevent transit damage, focusing on stretch-wrapping standards and weight distribution.
Labor Management & Performance
Drive the adoption and ongoing utilization of the campus Labor Management System (LMS) to monitor associate performance against engineered labor standards.
Analyze operational and labor performance data to identify productivity opportunities and provide coaching, training, and performance feedback consistent with company policies and applicable employment laws.
Monitor and drive key performance indicators (KPIs) including Cases Per Hour (CPH) and On-Time Dispatch.
Manage labor planning to meet daily volume requirements while strictly controlling post-peak overtime and adhering to applicable workforce scheduling practices, company policies, and operational requirements.
Collaborate daily with the adjacent building's Outbound Manager to balance labor, share equipment, and optimize yard/dock door availability without relying on contingency labor.
Leadership & Team Development
Lead, coach, and develop a team of supervisors, leads, and hourly employees to achieve operational, safety, quality, and productivity objectives.
Execute daily startup meetings and structure 1:1 check-in to drive engagement across the floor.
Support a 12-month leadership development curriculum, developing frontline leaders within the Organizational Optimization Program.
Support workforce planning initiatives, including shift assignments and scheduling processes, in accordance with business needs, company policies, and applicable laws.
Physical Demands & Working Conditions
Ability to perform the essential functions of the position, including frequent walking, standing, and movement throughout a large distribution campus, with or without reasonable accommodation.
Ability to work a schedule that may include early mornings, evenings, weekends, holidays, and peak operational periods, based on business needs.
Exposure to varying warehouse environments, elevated storage areas, and active material handling equipment.
Also Hiring In
Glendale , Arizona , United States
We are an equal opportunity employer. We employ people solely on the basis of how their skills, qualifications and experience match the requirements of the role. It's our policy not to discriminate against individuals on the basis of race, color, ethnic or national origin, gender, sexual orientation, age, religion, marital status or disability, or any other characteristic/group as defined by a country's legislation.
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