Security Officer

JOB TITLE : Security Officer
STATUS: Full Time

FLSA STATUS : Non-Exempt

CUSTOMARY HOURS: 7:00 am-5:00 pm (Occasional Evening & Weekends)

DIVISION: St. Vincent de Paul Center, Marillac Social Center and Foglia Youth and Family Center

DEPARTMENT : Facilities & Operations

DIRECT SUPERVISOR : Chief Facilities & Planning Officer

DIRECTLY SUPERVISES : None

Mission

Marillac St. Vincent Family Services strengthens and amplifies the voices of marginalized communities – in the Vincentian spirit of service – through education and comprehensive programs to build vibrant communities in Chicago.

Core Values

Our employees commit themselves as individuals to live out the core values of integrity, excellence, creativity, advocacy, respect, and empowerment in our daily work, as we serve the needs of others.

Integrity - Acting with transparency, humility, and honesty Excellence - Providing quality care with compassion.

Creativity - Being continuously resourceful and inventive.

Advocacy - Supporting the cause of those who lack resources for a reasonable quality of life.

Respect - Recognizing our own value and upholding the dignity and value of all people Empowerment - Providing skills and resources to achieve full human development.

Team Behaviors

1. 1. Versatility – Understanding and appreciating different and opposing perspectives on an issue; adapting one’s approach as the requirements of the situation change; an eagerness for positive action; self- control; active listening.
   2. A collaborative work model – Cooperatively working and sharing responsibility; contributing to the group effort; realizing a sense of commitment and ownership in the success of the organization’s goals
   3. Mutual accountability – Holds others accountable with their roles; provides and receives feedback and takes constructive action.
   4. Client/customer advocate – Identifies opportunities to improve quality of services; presents oneself Professionally.
   5. Protects confidentiality & privacy – Respects and protects information about all staff and clients.

General Summary

Performs protective and enforcement functions in coping with emergencies, undesired conduct, disturbances, and threats to life and property to maintain a safe and secure environment for all employees and visitors and ensure the safety of company/customer assets.

Duties & Responsibilities

• Identifies situations where security violations have occurred and takes reasonable and prudent action to ensure the safety of employees, visitors, and company/customer assets.

• Performs scheduled and random inspection of physical premises to observe and identify potential security and safety risks or undesirable conditions; observes, cautions, instructs, corrects, investigates, and reports persons or incidents involving suspected break-ins, tampering, vandalism, thefts, or property damage.
• Maintains watch at organization entrance and parking structures and access-controlled points; admits or denies access as directed by organization management.
• Provides immediate response to all emergency situations including but not limited to structural and medical emergencies, confined space rescue, undesirable conduct, violations of company policies or civil laws, and hazardous material incidents; assists until proper authorities arrive.
• Monitors of property being removed from buildings or company premises to ensure proper authorization.
• Monitors security protection systems and equipment; tests, documents, and makes recommendations relative to premises security systems to ensure system and equipment readiness.
• Documents and reports for any irregularity, incident, or emergency actions concerning safety and security.
• Questions and/or detain unauthorized persons without proper ID or those found in restricted areas.
• Interfaces with local law enforcement and security agencies as situations require.
• Performs scheduled emergency drills with the Facilities & Planning team. Observing and adhering to drill requirements and providing necessary feedback.
• Monitors traffic during drop-off and pick up times, special projects and events, etc.
• Performs other related duties assigned by management.

Job Requirements

Experience/Education/ Qualifications

• High school diploma or equivalent.
• Three years minimum related experience or equivalent.
• General knowledge of security procedures/methods and safety laws.
• CPR and First Aid Training preferred.
• Patrolling and report writing experience preferred.
• Excellent written and oral communication skills
• Strong organizational, problem-solving, and analytical skills
• Ability to manage priorities and workflows.
• Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm
• Ability to work independently and as a member of various teams and committees.
• Strong interpersonal skills.
• Good judgement with the ability to make timely and sound decisions.
• Ability to understand and follow written and verbal instructions.
• Bilingual skills are a plus.
• Ability to understand any and all safety requirements and cautions.

• Professional appearance and demeanor
• Demonstrated competence in reacting to and handling emergencies.
• Ability to effectively communicate with people at all levels and from various background.

Language

Ability to read and speak English proficiently. Bilingual (Spanish) is preferred.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Continually required to walk.
• Occasionally required to sit.
• Continually required to utilize hand and finger dexterity.
• Continually required to bend, stoop, kneel.
• Occasionally required to lift/push/carry items up to 25 pounds.
• Occasionally exposure to wet and/or humid conditions (non-weather)
• Occasionally/Frequently/Continually exposure to outside weather conditions
• Occasionally exposure to extreme heat or cold (non-weather)

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. Internal office space.
2. Exterior office space
3. Physical plant and facilities locations.
4. The noise level in the work environment is usually moderate.