Escrow Officer (in office)

We are looking to add an Escrow Officer to our growing team. This role focuses on customer service and closing real estate transactions in a dynamic, fast‑paced environment. Location: 260 E Brown St, Ste 315, Birmingham, MI Responsibilities Complete real estate escrow transactions by determining requirements Act as a neutral liaison between file parties, adhere to company policy, and monitor and mitigate risk to the company Ensure that all funds are properly accounted for and disbursed in accordance with the terms of the contract and our company policy Prepare regular reports on the status of the escrow account and provide these reports to the parties involved in the transaction Examine property titles, mortgages, and trust deed documents Prepare legal documents for the closure of the sale Complete closing by recording and filing documents, preparing, and distributing final closing statements and title Qualifications 2‑4 years of escrow‑related experience Experience directly handling escrow transactions Openness to new technology and proprietary programs; adjusts easily to new workflow Passion for helping customers while maintaining a professional and positive attitude Excellent verbal and written communication with both our internal team and external customers; comfortable using various types of communication to meet customer needs Problem solver with strong organizational skills, detail oriented, and knows how to navigate internal and external resources to resolve issues Thrives in contributing to a team working together to deliver beyond customer expectations Comfortable guiding and supporting future talent learning the business Knowledge of MS Office suite and ability to quickly adapt to new software applications and technologies Valid licensing/certification required by applicable state High school diploma or equivalent What We Offer Our People First culture is inclusive for all employees. We are proud to foster an authentic and inclusive workplace for all. Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401(k), PTO/paid sick leave, and other great benefits such as an employee stock purchase plan. First American is an equal opportunity employer in every sense of the term. #J-18808-Ljbffr