Senior Business Systems Analyst

Senior Business Systems Analyst

Colorado Springs Utilities is seeking a Business Systems Analyst Senior to join our Asset Management Geospatial Technology section. The core responsibility will be to support our Electric and Fiber & Telecom operational work groups. This role combines business systems analysis (BSA) with advanced geographic information systems (GIS) expertise to drive data-informed decision-making, perform sophisticated spatial analysis, and enable seamless system integration across the organization. Experience supporting other utility domains including water, wastewater, and natural gas will alternatively be considered, as it enables broader impact and strengthens cross-functional alignment across enterprise utility systems. Live and Work in Colorado Springs!

Key Focus Areas:

• Analyze business requirements and translate them into GIS solutions
• Primary liaison with Electric and Fiber & Telecom operational, planning and engineering teams
• Develop, maintain, and enhance GIS processes, tools, and databases
• Collaborate with stakeholders to gather and document system requirements
• Perform advanced spatial data analysis and create maps, dashboards, and reports
• Provide support to end-users, GIS technical team and GIS editing staff on GIS tools and best practices
• Ensure data integrity, accuracy, and compliance with organizational standards

Knowledge of:

• Esri ArcGIS Suite (ArcMap 10x, ArcGIS Pro, ArcGIS Online, etc.)
• Schneider ArcFM solutions and tools
• Esri Utility Network and or Geometric Network domain
• Strong analytical, problem-solving, and communication skills
• Project management methodologies (Agile, Scrum, etc.)
• Certifications such as GISP or Esri Technical Certification

Who You Are...

Candidates with progressively responsible experience within utility operations, leveraging Esri ArcGIS or comparable GIS technologies, are highly valued for this role. Preferred candidates hold a bachelor's degree in Information Technology, Computer Science, Business Administration, or a related field, or possess 7+ years of relevant experience, or an equivalent combination of education and experience. The ideal candidate demonstrates the ability to translate complex data into meaningful business insights, effectively gather and interpret user requirements, and align them with existing or available analytical tools particularly within Esri GIS platforms to support operational objectives. Additionally, candidates should possess strong analytical and problem-solving skills, including the ability to troubleshoot complex requirements and resolve GIS data-related issues, ensuring the reliability and efficiency of spatially enabled business processes.

Physical Requirements/Working Conditions:

- Exerting up to 10 pounds of force occasionally (1/3 of the time), and/or a negligible amount of force frequently (1/3 to 2/3 of the time) to lift, carry, push, or pull objects. Sedentary work involves sitting most of the time but may involve walking or standing for brief periods of time. Jobs are sedentary only if walking and standing are required only occasionally and all other criteria are met. - Positions in this class typically require talking, hearing, seeing and repetitive motions within an office working environment.

Why Apply?

This job will afford you the opportunity to serve as a liaison for Electric and Fiber/Telecom Operations and Business technology owners/stakeholders while utilizing your technical skills and business savvy to facilitate desired outcomes. Additionally, you will broaden the depth of your experience as you function as the subject matter expert and advocate for the GIS for Colorado Springs Utilities.

Who We Are...

Colorado Springs Utilities is one of the largest four-service public utilities in the nation, providing water, wastewater, electric, and natural gas services to 500,000 residents in the Pikes Peak region. Our work culture is dedicated to innovation, collaboration, and synergy, and we are a national leader in reliability, with power on an average of 99.991% of the time. In fact, we were recently awarded the Diamond Designation from the American Public Power Association, for having some of the highest ratings in reliability, safety, workforce development, and system improvements among the nation's 2,000+ public utilities.

Our Commitment to Our Employees…

Our people are the heart and soul of Colorado Springs Utilities. They keep the lights on, gas flowing, water coming in, and wastewater leaving. We don't just say people are important – we prove it! That's why we are honored to invest in protecting the health and financial security of our employees and their families through our rich benefits program.

Time Off to Recharge

• Vacation – Start with 13 days annually, increasing to 24 days with tenure
• Personal Leave –3 days per year
• Paid Holidays –12 paid holidays per year
• Sick Leave – 12 days per year for personal or family health needs
• Vacation Buy – Option to purchase up to 40 additional hours annually

Health & Wellness – Benefits elected are effective the first of the following month

• Medical Plans: Three comprehensive options, including a $0 premium High-Deductible Health Plan (HDHP) with Health Savings Account (HSA) eligibility
• Zero Health: Access to hundreds of medical services at no cost
• Dental & Vision: Two dental plans and one vision plan
• Family Building-Benefits: Support for fertility, preservation, adoption, and surrogacy
• Wellness Program: A voluntary program that rewards you for prioritizing self-care! If you're enrolled in a our medical plan, you and your spouse can earn up to $600 in HRA or HSA contributions by completing healthy activities
• Flexible Spending Accounts (FSA): Pre-tax contributions for healthcare and dependent care expenses
• Health Savings Account (HSA): Available with HDHP

Financial & Retirement Security

• Pension Plan: Colorado PERA provides retirement benefits and peace of mind
• Supplemental Retirement Plans: PERAPlus 401(k), MissionSquare Roth IRA, and 457 plans
• Disability Coverage: Short-Term and Long-Term Disability insurance available
• Life Insurance: Employer-paid coverage with optional supplemental plans

Additional Support

• Employee Assistance Program (EAP): Confidential support for mental health, stress, legal, financial, and work-life balance
• Tuition Reimbursement: Up to $5,250 annually to support continued education
• Public Service Loan Forgiveness: As a qualifying employer, your student loan payments may be eligible for loan forgiveness