Store Associate

Position Summary

The Store Associate role is responsible for demonstrating exceptional customer service and sales skills on a regular basis. Master product knowledge and serve as a key team member as you assist customers and share your wide range of product knowledge with the community.

This position is required to effectively manage and oversee customer service, point-of-sale transactions, inventory maintenance, and merchandising. This position is structured for an action-oriented individual who leads by example and can spend extended periods of time walking and standing.

This position reports directly to the Store Manager who will provide guidance and direction for all Store Associate activity.

Primary Duties & Responsibilities

• Customer Service
• Processing customer transactions
• Loading customer purchases
• Load customers correctly
• Merchandising and maintaining store standards
• Accurate inventory management
• Stock products and maintain store cleanliness
• Process cash out procedure when necessary
• Other duties may be assigned by Store Manager as necessary

The above statements cover what are generally believed to be the principal and essential functions of this job. Specific circumstances may allow or require some people assigned to the job to perform a somewhat different combination of duties.

Core Competencies

• Problem solving
• Customer Focus
• Action Oriented

Education & Qualifications

• High School Diploma or GED equivalent

Kent Worldwide and all of its subsidiaries are equal opportunity employers. Policies, procedures and personnel programs are administered without regard to race, color, religion, sexual orientation, gender identity, national origin, age, disability, union membership, veteran status and all other protected statuses. All employment related decisions are based solely upon legitimate job-related factors.

Experience

• Retail or customer service experience preferred but not required
• Ability to work with general direction and minimal guidance
• Good written and oral communication skills
• Ability to Lift 50 pounds
• Ability to pass pre-employment drug screen and physical

Physical Demands

Activity Requirement

Constantly (67-100%)

N/A

Constantly (67-100%)

Frequently (34-66%)

Frequently (34-66%)

Frequently (34-66%)

Frequently (34-66%)

Occasionally (0-33%)

Frequently (34-66%)

Constantly (67-100%)

PPE

• Gloves
• Sun protection

Push/Pull

• Amount: Medium (21-50 lbs)
• Frequency (daily basis): Frequent (25-50%)

Lift/Carry

• Amount: Heavy (51-75 lbs)
• Frequency (daily basis): Frequent (25-50% of work day)

Work Environment

☐ Office Environment
☒ Outdoor weather conditions
☒ Extreme Cold
☒ Extreme Heat
☐ Work near moving mechanical parts
☐ Working with machinery
☐ Work in high places
☒ Exposure to fumes/airborne particles
☐ Exposure to chemicals
☐ Other: Click here to enter text.

Travel

N/A