Claims Specialist

About the Role Reporting to the Senior Claims Specialist, you will work closely with the Underwriting and Middle Office/Operations teams of MS Reinsurance. This role is responsible for managing the US domestic claims portfolio for all classes of business underwritten by MS Reinsurance’s New York Office and assisting with the management of the Latin America claims portfolio. Responsibilities Manage daily claims activities and contribute to the management of an assigned portfolio across various classes of business. Investigate and assess new and existing claims and review contractual terms to determine coverage and exposure. Ensure timely and adequate case reserves and work toward the prompt resolution of claims. Work closely with the Middle Office/Operations Team to process claims efficiently and gain exposure to complex claims issues. Maintain clear and professional communication with internal and external stakeholders throughout the claims process. Monitor data quality for the assigned portfolio to support accuracy and reliability. Liaise with the Contracts and Wordings team to recommend any necessary changes to reinsurance clauses. Cultivate strong relationships with underwriters, clients, brokers, and other key stakeholders. Facilitate meetings with clients/brokers to discuss claims developments, current trends, and potential challenges. Participate in reinsurer claims audits (both virtual and in-person) for the portfolio, preparing comprehensive reports in a timely manner. Assist in the production and presentation of claims management reports. Ensure compliance with all relevant policies, procedures, standards, and applicable regulations. Provide support for team members during absences to ensure smooth operations. Qualifications Minimum of 3–5 years of claims handling experience within the reinsurance industry. Proficient understanding of technical reinsurance claims handling. Degree in a business or legal discipline is preferred. Familiarity with property, casualty, and specialty reinsurance lines of business. Knowledge of reinsurance contract terms and structures. Proficiency in Microsoft Office applications and strong attention to detail and numerical accuracy. Excellent written and verbal communication skills in both English and Spanish. Strong time‑management skills with the ability to prioritize tasks and meet deadlines. Collaborative team player who shows initiative and works effectively within a team environment. Curiosity and eagerness to learn new ideas and concepts related to reinsurance. Note that we will only consider applicants eligible to work in the USA. #J-18808-Ljbffr