Senior Director, Product Security

Overview Company Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. Using Docusign’s Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM). What you’ll do As the most trusted brand in our industry, Docusign recognizes the profound importance of maintaining and enhancing customer trust in our products. The Senior Director, Product Security leads all aspects of the Docusign Product Security program. The Senior Director will be a product focused, technically proficient leader who manages the development of products and features to provide for the security and trust of the platform. This role has responsibility for the secure software development lifecycle (SDLC) and continuous integration/continuous deployment (CI/CD) for products developed for customers as well as internal usage at Docusign. The Senior Director and their team of security engineers and architects embed within Product, Technology, and Digital Technology teams to manage product development, security controls, and processes to ensure optimal security by design and default while supporting business objectives. The Senior Director will integrate leading security practices into all phases of product development – including planning, design, implementation, testing, deployment and maintenance – to proactively reduce vulnerabilities and broader risks. The role will oversee developer technical designs (e.g., secure coding criteria, architectural designs, developer libraries, code reviews, etc.), as well as SDLC and CI/CD processes, gating, and execution. In particular, the Senior Director will implement leading security practices directly into the software delivery pipeline, ensuring code integrity from development to production, and mitigate risks while performing automated scanning, testing, and compliance checks at every stage and remediation as required. The Senior Director will implement contemporary, cost-effective tools and practices to maximize efficiencies while providing appropriate technical security rigor. They will leverage emerging tools, like AI guardrails and AI-native tools that provide code context reasoning, to protect against longstanding security risks (e.g., OWASP Top 10) and more sophisticated and developing threats (e.g., OWASP Top 10 for Agentic Applications). The Senior Director will lead a robust Security Champions program to scale security awareness, implement secure coding principles, and empower developer-led code reviews and risk mitigation where appropriate. They will work closely with Docusign’s Red Team and PSIRT to proactively identify and remediate vulnerabilities and systemic risks. And they will provide deep, technical expertise in leading the Product Security team, advising senior leaders, and shaping the behaviors of cross-functional teams. This position is a people manager role reporting to the Chief Information Security Officer. Responsibilities Manage product security from design through release and maintenance Embed with Product, Technology, and Digital Technology teams to oversee product and developer technical designs; manage SDLC and CI/CD processes, gating, and standards; and ensure Docusign products are secure Maintain deep technical expertise in components/capabilities of the product ecosystem Maintain deep technical expertise in security threats, trends, technologies, and industry best practices (existing and emerging) Manage efficient, effective security solutions aligned with business needs (e.g., automate CI/CD pipelines leveraging infrastructure as code with tools like Terraform; secure development of Intelligent Agreement Management and AI capabilities for internal use) Lead, train, and manage security engineers and architects to implement and maintain a high-performing product security program Implement contemporary tooling and automation to optimize insights, efficiency, and efficacy while enhancing technical security rigor Contribute to technical requirements, architectural design and modification, interface design documents, and educational resources Serve as a senior escalation point for complex or high-risk vulnerabilities; drive improvements from lessons learned Build a high-performing, product-driven team with measurable outcomes and aligned program goals and KPIs Ensure products meet internal security standards, industry frameworks, and regulatory requirements Serve as a trusted leader/advisor to the CISO and executives, translating technical risk into business impact Build collaboration with cross-functional teams to ensure secure engineering practices and respectful security integration Job Designation Hybrid: Employee divides their time between in-office and remote work. Access to an office location is required (Frequency: minimum 2 days per week; may vary by team but will be weekly in-office expectation). Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position\'s job designation depending on business needs and as permitted by local law. What you bring Basic 12+ years in Product Security, Application Security, or closely related security and engineering disciplines, with 8+ years in highly technical leadership roles Bachelor’s degree in computer science, data science, artificial intelligence, machine learning, cybersecurity, risk management, or a related technical field Experience designing and leading product security programs, including but not limited to technical architecture/secure design reviews, threat modeling, secure coding principles and checklists, security tooling and scanning, security champions, SDLC, CI/CD, automating pipelines and gates, vulnerability management, and remediation Experience with common security vulnerabilities and their remediations, addressing the full range of software risks across products with cross-functional teams Experience with benchmarks for AI and AI-related security requirements Experience implementing product security tools and gates to improve security across pipelines Experience embedding security within partner engineering teams through distributed training and enablement Experience with development/build pipelines and automating CI/CD Experience with cloud infrastructure using infrastructure as code Experience with securing AI/ML implementations Experience securing APIs and related tooling against threats Experience with identity verification and cryptography Experience in one or more programming languages (e.g., C#/.NET, Python, Java, JavaScript) Experience defining security KPIs, metrics pipelines, and executive reporting Preferred Certifications: CISSP, CSSLP, CISM, CCISO, GSLC, CASE, OSWE, or equivalent AI product security experience including AI guardrails, model scanning, and AI-specific risks Knowledge of AI governance frameworks (e.g., AI RMF, ISO 42001) Experience driving automation strategies and data-driven insights Former experience as a software developer/engineer Master’s degree or higher Strong cross-functional collaboration and stakeholder engagement Growth and product mindset with action and delivery focus Wage Transparency Pay for this position is based on a number of factors including geographic location and may vary depending on job-related knowledge, skills, and experience. California: $244,000.00 - $390,575.00 base salary Washington, Maryland, New Jersey and New York (including NYC metro area): $228,400.00 - $344,575.00 base salary This Role Is Also Eligible For The Following Bonus: Sales personnel are eligible for variable incentive pay dependent on achievement of pre-established sales goals. Non-Sales roles are eligible for a company bonus plan, which is calculated as a percentage of eligible wages and dependent on company performance. Stock: This role is eligible to receive Restricted Stock Units (RSUs). Benefits Global benefits provide options for the following: Paid Time Off: earned time off and paid company holidays based on region Paid Parental Leave: up to six months off with your child after birth, adoption or foster care placement Full Health Benefits Plans: options for 100% employer paid and minimum employee contribution health plans from day one Retirement Plans: select retirement and pension programs with potential for employer contributions Learning and Development: coaching, online courses and education reimbursements Compassionate Care Leave: paid time off following the loss of a loved one Equal Opportunity Equal Opportunity Employer: Docusign is an Equal Opportunity Employer and makes hiring decisions based on experience, skill, aptitude and a can-do approach. We will not discriminate based on race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, caregiver status, marital status, veteran or military status, or any other legally protected category. EEO Know Your Rights poster #J-18808-Ljbffr Docusign