Class B Route Driver

Job Title

Operate a straight truck or pup truck to deliver products in a safe and timely manner to customers according to the delivery route schedule as determined by the supervisor. Demonstrate high standards of customer service. Communicate frequently with peers, supervisors, and others.

Job Duties And Responsibilities

Operate a commercial motor vehicle in compliance with DOT and DFA rules, regulations and policies adhering to all safety practices

Deliver pre-ordered or unscheduled (special orders) products to customers (schools, grocery stores, nursing homes, etc.) according to route schedule and customer delivery expectations (e.g., put deliveries inside coolers and walk-ins) in a safe and timely manner

Follow designated routes and schedules unless otherwise directed by supervisory personnel. Report delivery delays to management due to road conditions, accidents or breakdowns

Based on route design, load and unload product as required at designated stops (manually with hook, 2-wheel cart and/or pallet jack); may include stocking, rotating, and/or ordering of product (varies from route to route)

Collect empty cases

Provide merchandising support based on customer requirements and promote the addition and sales of new products if appropriate

Communicate effectively and maintain good relations with customers, resolve customer complaints, and report any problems to the driver supervisor or manager

Ensure and/or perform proper maintenance on assigned vehicles and equipment used (tires, fuel, oil check, etc.) and maintain a clean vehicle

Ensure load is properly secured prior to travel and at each stop and make adjustments when needed

Complete all daily paperwork fully and correctly each day. Complete DOT and customer paperwork including delivery tickets, pre and post trip inspections, driver logs, trip records, and vehicle service reports

Submit all customer paperwork and deposits daily, including invoices, load orders, and handheld reports

Ensure sufficient route inventory levels to meet customer demands while adhering to account inventory control and company distribution procedures; document condition of freight before departure

Attend all driver workshops and training sessions

Use company supported applications or systems properly

Represent DFA positively and professionally at all times during interactions with customers or other individuals

The requirements herein are intended to describe the general nature and level of work performed by employee, but is not a complete list of responsibilities, duties, and skills required. Other duties may be assigned as required

Education And Experience

High School Diploma or equivalent

Up to 2 years of experience driving a straight truck or pup truck, within the last 5 years preferred

Must meet minimum age requirements

Must meet DFA requirements for Motor Vehicle Records

Must meet all DOT requirements

Certification and/or License valid CDL Class B/Class B with Air Brake endorsement

Knowledge, Skills, And Abilities

Knowledge of DOT procedures, rules, and requirements

Skill with math for calculating load size and recording accurate volume/weight measurements

Customer service skills

Able to communicate effectively, both verbally and in writing

Able to contribute to the positive performance behaviors through personal example

Able to be proactive in seeking solutions and taking appropriate steps to solve problems

Able to work in collaboration effectively and foster good teamwork

Able to be punctual, follow directions, and meet deadlines

Able to interpret and apply company policies

Able to adapt and manage to change effectively

Able to perform task and duties with minimal supervision

Able to take initiative in performing job

Good organization and record keeping skills

Must be able to read, write and speak English

An Equal Opportunity Employer including Disabled/Veterans

Dairy Farmers of America