Coordinator Surgical Scheduling

Coordinator Surgical Scheduling

Provides a high level of customer service to patients. Responsible for all surgical, radiological and testing scheduling required for the procedure. Obtains insurance prior authorization for procedure. Coordination of preoperative requirements with Provider, Facility and Patient. Primary position responsibilities include:

• Coordinating surgical procedure, with Patient, Physician and Facility. Also coordinates with the required departments and patients, for all prior authorizations, scheduling of lab testing and/or radiology testing. Schedules appointments for patients for clearances required based on office, Physician and facility protocols. Provides follow up to ensure prior authorization and appropriate testing and clearances are completed prior to procedure as required.
• Providing the patient with all pre operative and post operative instructions ensuring their understanding. Ensures all Scheduling and consents are completed to the appropriate facilities.
• Coordinating surgical schedules with Physician, Facility and Office communicating with all entities. Ensures all documentation, clearances and labs are reviewed by Provider and the Facility prior to procedure to ensure timely transition for the patient on the day of the procedure.
• Scheduling procedure with Facility ensuring the correct OR Room and time is scheduled as appropriate. Orders any required equipment or third party vendors for the procedure as required by the facility, Physician or third party entity.
• Maintaining the surgical inventory and orders as needed. Understands the complexity of each procedure and requirements as determined by the Provider and Facility pertaining to the Specialty. Requires comprehensive knowledge of the procedure to efficiently schedule all to ensure maximization of OR schedules so all allotted slots are used effectively.
• Requires training for comprehensive understanding of all Procedures, Protocols for all Providers, Facilities and third party vendors to ensure that all aspects of the surgical procedure are fulfilled for the day of the procedure.

Qualifications:

• Minimum Education: Required: High School Diploma or Equivalent Preferred: None
• Minimum Years of Experience (Amount, Type and Variation): Required: None Preferred: One year of medical office and/or surgical scheduling
• License, Registry or Certification: Required: None Preferred: None
• Knowledge, Skills and/or Abilities: Required: Excellent communication skills, detail oriented, multi-tasking skills, telephone etiquette Preferred: Knowledge of general office equipment. The Coordinator Surgical Scheduler uses multiple electronic systems. Prior experience using the following systems is preferred:
• BASC # HST
• HMC # Weblink
• Center for Surgery # SIS Scheduling
• Evicore
• Availity
• Carelon
• Quantum
• Navinet
• Botox One
• UMR
• RIS
• Infinitt
• HHO

Hunterdon Health is committed to providing a competitive benefit package to our employees. Benefit offerings vary based on status and may include but not be limited to medical, dental, vision, family forming, paid time off, tuition reimbursement, and retirement savings.