Customer Support & Solutions Analyst
$75k - $95kHeuristic Solutions
Heuristic Solutions is looking for a Customer Support Analyst to join our team in Arlington, VA. This role involves providing exceptional customer support and solving technical problems for our clients utilizing LearningBuilder. Successful candidates will demonstrate analytical skills, effective client communication, and the ability to work collaboratively across teams. Benefits include parking, health insurance, and a competitive salary ranging from $75,000 to $95,000. #J-18808-Ljbffr Heuristic Solutions
- ...Growing Technology Team and an Awesome Customer Community! Do you... Enjoy simplifying... ...to you! We are seeking a Customer Support Analyst. Support Analysts work directly with our... ...troubleshoot technical issues and provide solutions to customers Configure and test...SuggestedWork at office
$115.59k - $121.68k
Overview Edgewater Federal Solutions is seeking a Help Desk/Desktop Support Analyst to support a federal client in Washington, D.C. This position will be a 3... ...Desktop OS. Expected to interface with internal customers and various technical support teams. Demonstrate...SuggestedContract workFor contractorsAll shiftsFlexible hoursNight shiftWeekend work- ...FOIA Support Analyst Savvee Inc. is seeking a motivated FOIA Support Analyst to support our... ...policies and procedures for accuracy of solutions and deliverables to the client. Demonstrating a commitment to quality and customer support. Required Education and...SuggestedWork at officeLocal area
- ...Description Qualifications: Superior customer service skills a must. Strong desire to... ...IT field ~ Experience with warehouse support and shipping hardware and products to various... .... Company Description ARES Solutions, Inc (ARES), is an award-winning Small Business...SuggestedFor contractors
- ...Client Solution Architects (CSA) is currently seeking an IT Help Desk Technician to support a program onsite in Washington, DC. For nearly 50 years, CSA has delivered integrated... ...with government standards to help customize, troubleshoot, and restore user issues. Must...SuggestedContract workFor contractorsWork at officeLocal areaRemote workRelocation
- ...to fill a full-time onsite position in support of a Federal Government entity located in... ...of AV / VTC systems for the Government customer. The position will report to the Government... ...campus. Company Description iSoft Solutions, LLC was established in 2005 in Virginia...Full timeContract workLocal areaMonday to Friday
- ...eCommerce Sr. Product Support Analyst Provides administrative support related to the activities... ...the sales of products & services to customers through Tier 1 / Tier 2 customer... ...resolve customer issues. Coordinates solutions to customer service issues, following them...For contractorsWork experience placementWork at officeLocal area
- ...seeking an experienced SME Service Desk Analyst (Tier 1) Lead to support the delivery, enhancement, and... ...requirements into scalable, production-ready solutions. You will contribute directly to... ...compliance with SLAs, KPPs, and customer support performance metrics. Oversee...
- ...We are a federal IT company on a mission to make customer experience (CX) the center of every government solution. Technology is our Passion. People are our Purpose... ...feelers, engineers and artists. We work hard and support each other along the way. Teamwork is more than...Full timeRemote work
$70k - $90k
...Tier I We need an experienced Help Desk Analyst at the U.S. Securities and Exchange Commission... ...with EDGAR and other SEC systems to support the review of transactional and annual... ...this role, you will serve as the primary customer interface for Tier 1 support, managing...Full timeContract workWork at officeRemote workRelocationRelocation package- ...Summary Tier 1 Help Desk Analyst Arlington, VA Are you ready to enhance... ..., Intelligence & Operations Support (MIOS) could be the place for... ...services to our customers in support of their missions... ...knowledge bases and documented solutions to resolve known issues quickly...Work at officeLocal areaRemote work
- ...of a DoD financial management application, providing responsive support, clear communication, and operational coordination to ensure... ...user feedback and data into actionable insights. The position is customer-facing and requires strong communication skills, attention to detail...H1bWork at office
- ...than 3,000 financial institutions, we help support the institutions that drive our economy,... ...spent over two decades creating dynamic solutions that help financial institutions grow,... ..., as well as providing external customer support to customers. Your Responsibilities...Remote workFlexible hours
- ...Remote Sensing And Geospatial Support Analyst III (RSGS4) ProSidian is a Management and Operations Consulting Services Firm focusing on providing value to clients through tailored solutions based on industry-leading practices. ProSidian services focus on the broad...Permanent employmentFull timeContract workWork experience placementH1bWork at officeRemote work
- ...Job Description Mode Branding is looking for a Customer Support Analyst, responsible for delivering customer support. This role champions customer priorities, drives incidents to closure, and enhances the customer support experience. You will combine strong technical...Flexible hoursRotating shift
$21 - $23 per hour
...addresses. About the team The Technical Support team at Rippling is a dedicated group of... ...committed to ensuring that our customers have a seamless experience with our robust... ...encouraged to share insights and innovate solutions to enhance customer satisfaction. Additionally...Hourly payFull timeWork experience placementWork at officeShift work3 days per week$115k - $145k
...delivers high-impact, technical solutions to complex national security... ...for our government customers, in both the US and abroad. Our... ...Interagency Division provides expert support services to a range of... ...for a Threat Systems Support Analyst to provide onsite support at...Work at officeFlexible hours$60k - $72k
...software development, systems administration, and business operations, we design solutions that empower our clients to operate with confidence and agility. Summary As a Customer Support Technician on our Help Desk team, you will own the technical offboarding and access...Local areaWork from homeFlexible hours$85k - $96k
...Chance US LLP is seeking a full-time IT Support Analyst to join our team in our Washington, D.C... ...AI tools (e.g., Microsoft Copilot, Customer Experience Tools such as NexThink) for... ...user services. Evaluate and recommend AI solutions to improve service desk operations and...Full timeWork at officeLocal areaRemote work- ...Federal is seeking a motivated, career and customer-oriented Service Desk Administrator to... ...Church, VA. This is a hybrid position, supporting the US government. Regular weekly schedule... ...‑on experience with a variety of IT solutions to solve mission‑critical problems supporting...Full timeWork at officeLocal areaRemote workFlexible hoursShift work
- ...Founded in 2001, Optima Global Solutions Inc., brings over 2 decades of experience and... ...Automation and AI, Strategic Staffing and Custom Solutions Development, focusing on the... ...position: Jira Administrator & Tier 1 Support Analyst (SDLCNext) This is a Remote work opportunity...Remote work
$130k - $180k
# Senior Member of the Technical Staff - Customer Technical SupportAptivFull TimestaffWashington, District of Columbia, USPosted... ...focused on delivering advanced, secure, and resilient solutions that support U.S. defense and national security missions. As a subsidiary...Local areaFlexible hours$130k - $180k
...SURVICE Engineering is currently seeking a Technical Specialist to support our Washington Area Operation. The applicant shall provide U.S.... ...within five business days to determine whether a technology solution is already available, will soon become available, or requires...For contractorsWork at officeFlexible hours$95k - $120k
Opportunity Brunswick Group is seeking an experienced, customer‑focused, and solutions‑oriented Technical Support Analyst to join our Washington, D.C. office. As part of our global ICT team, you will provide both onsite and remote technical support to ensure reliable,...Work experience placementWork at officeImmediate startRemote workFlexible hours- ...and build lifetime loyalty among their customers and employees.Like all great companies,... ...working side by side to turn challenges into solutions.Success starts with me: Personal... ...can best assist you.The Senior Client Support Analyst is a client-facing position. The position...Contract workFor contractorsWork at officeLocal area
$120k - $130k
...combines end‑user training, application support, and hands‑on IT operations in a fast‑paced... ...training needs and develop learning solutions that support business and technology objectives... ...projects. Maintain a high level of customer service while supporting business‑...Work at officeRemote work- ...Revolutional delivers advanced technology solutions and mission support to federal agencies across civilian,... .... Title: Technical Support Analyst (Tier II) Location: Onsite (Washington... ...Strong communication and customer support skills Attention to detail...Full timeWork experience placementWork at officeFlexible hours
- ...You will work with Large Enterprise Customers or Federal Government Agencies or Military... ...responsible for providing on-site technical support services to specific Enterprise... ...functional requirements pertaining to the solution installed in the customer environment are...
$46k - $62.1k
...tools). Type of Role: Hybrid technical support + QA + light development - not a... ...Key Responsibilities: Support global customers with deployment, configuration, and troubleshooting... ...: Develop and maintain automation solutions using various scripting languages (e.g.,...Remote workWorldwideShift workNight shift- ...Technical Support Engineer We are looking for a highly motivated and customer-focused Technical Support Engineer to join our Business Unit team in the United States... ...teams to troubleshoot issues, provide tailored solutions, and improve the overall customer support...
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