Reservation Agent

RESERVATION AGENT

Crossroads Hotel, Kansas City, Missouri

Reports to Director of Rooms, position is non-exempt

Join an incredible team of guest services in our gorgeous, historic building. Work in a respectful and progressive environment that values what people bring to the team.

WHAT'S IN IT FOR YOU

• 2024, 2025, and 2026 Awarded "A Very Special Stay" One MICHELIN Key + Travel + Leisure's #13 Hotel Brand
• Rated one of Kansas City Business Journal's 2023 Best Places to Work
• $20.00 per hour
• Paid Vacation, Sick Time, and Holidays
• 50% off food when you dine as a guest and reduced room rates for our sister hotels
• Medical, Dental, Vision, and pet insurance at an affordable group rate
• Paid time off to volunteer for the causes you care about in your community
• Strong sense of belonging through diversity, equity, and inclusion

WHO WE ARE

With 131 luxuriously appointed rooms and several beautifully designed event spaces, the Crossroads is a loving renovation of two iconic KC buildings into a community-driven hotel. Come to stay, for an event or to see great art. Try our intimate and modern take on old world Italian, Lazia. Grab a drink or some anitpasta at the lively lobby cocktail bar. Head up to the rooftop beer garden where uninterrupted views and lively conversation co-conspire. With a story steeped in the history of Kansas City and America, we can't wait for you to leave your mark.

WHO YOU ARE

You are a perfectionist by nature and know that anything worth doing is worth doing well. You are someone who doesn't settle for ordinary, and have an aversion to blasé service, knowing that effort and spontaneity are the alchemy for the extraordinary. You are genuine, yet polished, and aren't afraid to venture outside of the norm and do things differently. You obsess over the details (the Science) and presentation (the Art), striving to create an experience that surprises and inspires. You relish the opportunity to be part of the distinctive soul of a unique hotel, where your creativity and passion are appreciated, supported, and expected.


As an Equal Opportunity Employer, Aparium Hospitality Services celebrates diversity and is committed to creating an equitable and inclusive environment, and sense of belonging for all employees. We do not discriminate and believe every individual should be proud of who they are, where they come from and take pride in who we serve. Aparium is an E-Verify employer.