Director of Social Services

Join Team Trilogy

At Trilogy, you'll experience a caring, supportive community that values each team member. We prioritize meaningful relationships, genuine teamwork, and continuous growth. With the stability of long-term care, competitive pay, and exceptional benefits, Trilogy offers a work environment where you're supported, appreciated, and empowered to thrive in your career. If you're ready to join a team committed to your success, Trilogy is where you belong and thrive!

Position Overview

The Director of Social Services is primarily responsible for the implementation of social care plans and resident assessments to ensure that the medically related emotional and social needs of the residents are met and maintained on an individual basis.

Key Responsibilities

• Plan, develop and organize the social service programs of the Health Campus.
• Participate in discharge planning, development and implementation of social care plans and resident assessments.
• Develop a written plan of care (preliminary and comprehensive) for each resident that identifies the problems/needs of the resident and the goals to be accomplished for each problem/need identified.
• Provide information to residents/families on Medicare/Medicaid and other financial assistance programs available to the residents.
• Participate in IHCC allowed activities such as the development and oversight of a healthcare support plan that includes coordination of medical care and proactive care management of both chronic diseases and complex conditions such as recurring falls, depression and dementia. Assist in transitional care planning from hospital or nursing facility to home/assisted living.
• Coordinate outside support services for residents to meet their care needs at home or in the health campus.

Qualifications for Director of Social Services I:

• Bachelor's or advanced degree in Social Work or a Human Services field, including but not limited to: Special Education, Rehabilitation Counseling, Psychology.
• Three (3) to five (5) years' experience working in the field of social services in a senior residential care, healthcare, senior living industry or long-term care environment.

MI, KY, OH, WI Locations

• High school diploma or equivalent.
• Bachelor's in Psychology; or
• Licensed practical nurse in Kentucky, Michigan, or Ohio.
• Must meet State requirements and regulatory code(s) for licensure or certification.
• Three (3) to five (5) years' experience working in the field of social services in a senior residential care, healthcare, senior living industry or long-term care environment.

Qualifications for Director of Social Services II:

• Bachelor's degree in social work.
• LSW preferred.
• Must meet State requirements and regulatory code(s) for licensure or certification.
• Three (3) to five (5) years' experience working in the field of social services in a senior residential care, healthcare, senior living industry or long-term care environment.

Compensation will be determined based on the relevant license or education held, as well as the candidate's years of experience.

Location

US-OH-Hilliard Norwich Springs Health Campus 4680 Library Way Hilliard OH

Benefits

Our comprehensive Thrive benefits program focuses on your well-being, offering support for personal wellness, financial stability, career growth, and meaningful connections. This list includes some of the key benefits, though additional options are available.

• Medical, Dental, Vision Coverage – Includes free Virtual Doctor Visits, with coverage starting in your first 30 days.
• Get Paid Weekly + Quarterly Increases – Enjoy weekly pay and regular quarterly wage increases.
• Spending & Retirement Accounts – HSA with company match, Dependent Care, LSA, and 401(k) with company match.
• PTO + Paid Parental Leave – Paid time off and fully paid parental leave for new parents.
• Inclusive Care – No-cost LGBTQIA+ support and gender-affirming care coordination.
• Tuition & Student Loan Assistance – Financial support for education, certifications, and student loan repayment.

About Trilogy Health Services: Since our founding in 1997, Trilogy has been dedicated to making long-term care better for our residents and more rewarding for our team members. We're proud to be recognized as one of Fortune's Best Places to Work in Aging Services, a certified Great Place to Work, and one of Glassdoor's Top 100 Best Companies to Work. At Trilogy, we embrace who you are, help you achieve your full potential, and make working hard feel fulfilling. As an equal opportunity employer, we are committed to diversity and inclusion, and we prohibit discrimination and harassment based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. NOTICE TO ALL APPLICANTS (WI, IN, OH, MI & KY): for this type of employment, state law requires a criminal record check as a condition of employment.