Senior Customer Service Representative

Growth is a contact sport at HFF, and the Senior Customer Service Representative we want in Pembroke Pines, FL plays to win every quarter. Bring the quietly-relentless energy and 7 years; HFF brings $97,000 - $147,000, a Pembroke Pines base, and room to grow into more. Key Responsibilities Manage event sponsorships and lead-capture programs across Pembroke Pines, FL Carry the demo from screen-share to signature in one sitting Rewrite the one-pager until a Pembroke Pines stranger gets it in ten seconds Cultivate referral channels and strategic partnerships in Pembroke Pines A knack for translating customer insights into sharper campaign briefs What You'll Bring Working knowledge of Inbound Call Handling alongside transferable Twilio Flex chops Prior experience working on-site in Pembroke Pines, FL, or willingness to relocate A keen eye for quality and consistency in your output A portfolio or work samples that demonstrate your sales marketing expertise The humility to revise strong opinions when the data argues back Quietly, from Pembroke Pines, HFF has become the craft-obsessed sales marketing partner that FL's most demanding teams refuse to replace. We build psychological safety the boring way: by actually following through on what we say. Money matters, so we lead with $97,000 - $147,000; then come the wellness perks, the Communication training, and hours you actually control. Our talent team is live and responsive, screening new resumes as they land. #J-18808-Ljbffr