Technology Intern

Job No: 512053 Division/Organization: Community Partners Department: The Rigby Job Type: Local Work Study Student Jobs Remote Eligbility: Partially Remote Location: Off Campus Work Study Salary/Wage Range or Lump Sum: $15.00-17.00 Job Categories: Interpersonal Communication, Leadership, Critical Thinking/Problem Solving, Digital Technology, Teamwork/Collaboration, Professionalism/Work Ethic, Communications, Broadcasting, and Media Arts, Business Management, Finance, and Marketing, Local Work-Study Required Student Jobs, Career Management, Honoring Context and Culture, Federal Work-Study Preferred Department Overview Internera's Technology Department helps small businesses use technology to improve their visibility, operations, reporting, and customer experience. The department works across digital platform optimization, website development, business systems, data dashboards, workflow automation, artificial intelligence, and product development. Technology team members identify real business challenges, research practical solutions, build and improve technical systems, and explain technology in a way that business owners and nontechnical team members can understand. Anticipated Start Date As soon as possible Remote Work Eligibility Detail Partially Remote Anticipated Hours Per Week Minimum: 10 Maximum:15 Schedule This position will be hybrid with most work able to be completed remotely. There will be occasional meetings where you will be required to come in-person to our home-base at The Rigby in downtown Madison. This position will be about 10 hours per week. Salary/Wage Range/Lump Sum Minimum: $15.00 Maximum:$17.00 Number of Positions 1 Qualifications Pursuing a degree in Computer Science, Information Technology, Information Systems, Data Science, Software Engineering, Web Development, or a related field Strong problem-solving and troubleshooting abilities Comfortable researching and learning unfamiliar technology Detail-oriented, dependable, and able to meet deadlines Able to explain technical information to nontechnical people Interested in AI, automation, and emerging technology Able to work independently while collaborating with a team Experience with coding, websites, APIs, databases, Airtable, analytics, SEO, automation, or AI tools is helpful but not required Knowledge, Skills & Abilities Basic understanding of websites, digital platforms, and online business systems Strong technical research and problem-solving skills Ability to identify, test, and troubleshoot technical issues Ability to learn new software and systems Ability to organize projects and maintain clear documentation Ability to communicate technical information clearly Ability to recognize when an issue should be escalated Commitment to confidentiality, data privacy, and responsible technology use Curiosity, initiative, adaptability, and consistent follow-through Position Summary/Job Duties The Technology Intern supports technology projects for Internera and its clients. This is a progressive internship: the intern begins with practical digital optimization work and advances to more technical projects as skills and experience grow. Responsibilities may include: Level 1: Digital Optimization Optimize SEO, Google Business Profiles, and social media platforms Conduct website and online-presence audits Identify technical issues and recommend improvements Research new tools, features, and technology Level 2: Website Development Build and update websites Improve navigation, mobile performance, and user experience Implement SEO, analytics, tracking, and integrations Troubleshoot website issues Level 3: Systems, Automation and AI Build dashboards, Airtable systems, and reporting tools Connect data from different systems Create workflow automations and AI-assisted processes Test and troubleshoot technical systems Level 4: Product and Application Development Support application and feature development Assist with product testing and user experience Work with integrations, APIs, AI features, and debugging Contribute to research and product development Interns will also document their work, communicate project updates, protect confidential information, and assist with additional technology projects as assigned. Physical Demands Ability to use a computer and phone for extended periods and occasionally move materials weighing up to 15 pounds. Reasonable accommodations may be provided to qualified individuals with disabilities. Institutional Statements Equal Employment Opportunity Statement UW-Madison is an Equal Employment, Equal Access Employer committed to increasing the diversity of our workforce. Institutional Statement on Diversity Diversity is a source of strength, creativity, and innovation for UW-Madison. We value the contributions of each person and respect the profound ways their identity, culture, background, experience, status, abilities, and opinion enrich the university community. We commit ourselves to the pursuit of excellence in teaching, research, outreach, and diversity as inextricably linked goals. The University of Wisconsin-Madison fulfills its public mission by creating a welcoming and inclusive community for people from every background-people who as students, faculty, and staff serve Wisconsin and the world. For more information on diversity and inclusion on campus, please visit: diversity.wisc.edu Advertised: September 01, 2026 09:00 AM Central Daylight Time Applications close: October 01, 2026 11:55 PM Central Daylight Time #J-18808-Ljbffr