Ophthalmic Technician - Patient Care & Clinic Support

About us At See Vision Eye Institute, we believe in transforming lives through cataract and refractive surgery. Located in Lake Worth, FL, we provide patient-centric ophthalmology services tailored to fit every lifestyle. Our goal is to create an environment where patients feel like guests, receiving personalized care and superior outcomes with a seamless, stress-free experience. If you’re passionate about making a difference and thrive in a team-oriented, high-performance environment, we invite you to join us. Position Overview As an ophthalmic technician at See Vision Eye Institute, at See Vision Eye Institute, you’ll be a crucial partner in our medical team, ensuring a smooth patient experience and supporting our ophthalmologists in surgical and clinical care. You’ll play a pivotal role in understanding patients' needs, performing initial workups, and documenting essential medical information that helps guide their care journey. Key Responsibilities and Deliverables as an Ophthalmic Technician Team Player and Collaboration Foster a culture of open communication—no gossip here! We value the free flow of ideas, concerns, and feedback. Tackle challenges as opportunities for collective problem-solving, seeking team input to innovate and improve patient care. Share knowledge and best practices with peers, helping everyone grow and excel. Cross-train with team members to ensure smooth operations, particularly in peak times. Clinical Care Perform detailed patient workups, including medical histories, refractions, and critical diagnostic tests, ensuring accurate information is collected for the provider. Support doctor in all clinical settings, maintaining the highest standards of patient safety and care. Uphold all legal and ethical healthcare standards while delivering patient-focused, professional service. Play an active role in the full patient care experience, from the first appointment to post-treatment follow-ups. Maintain awareness of quality and productivity KPIs that align with our mission to deliver excellent care efficiently. Patient Experience and Education Treat every patient like family, ensuring they have a positive experience throughout their visit. Work collaboratively to manage patient flow, ensuring timely appointments while never compromising on care quality. Remove friction from the patient journey, ensuring a smooth process from check-in to check-out. Educate patients on their care plan and assist the provider in delivering clear, expert clinical guidance. Ensure patient areas are always clean, welcoming, and reflective of our commitment to excellence. Data Management Maintain and update electronic health records (EHR) with accuracy and efficiency, ensuring that patient data is securely managed. Follow HIPAA guidelines and other protocols to safeguard patient privacy. Ensure compliance with CPT and ICD-10 coding standards for accurate billing and timely insurance reimbursement. Personal Development Work towards earning JCAHPO certification to enhance your skills and professional credibility. Engage in continuous learning opportunities—stay up-to-date with the latest in clinical care, technology, and healthcare regulations. Actively seek feedback from peers, providers, and leadership to foster your personal and professional growth. Qualifications Previous experience as an ophthalmic or optometric technician is highly valued. JCAHPO certification is a plus but not required. Experience in a professional environment with strong customer service skills. High school diploma or equivalent education required. High school or equivalent education is required. Join us at See Vision Eye Institute and be part of a dynamic team! If you’re driven, compassionate, and ready to take your career to the next level, we want to meet you! #J-18808-Ljbffr See Vision Eye Institute