Store Manager

Comfort starts with our 10,000+ team members across the globe, who are transforming the power of comfort every day. Our employees have the power to change lives, in our homes, work and communities. We foster an inclusive environment while honoring a legacy built on family, where everyone can be themselves. We believe in the transformational power of comfort! Job Summary A dynamic leader who reflects the company's ethos around people, processes, operations and brand advocacy. This leader is responsible for personal sales, store sales goals, leading a team, managing operations, delivering an exceptional customer experience, and implementing strategies to achieve revenue goals. Total compensation range: $55,000 – $130,000 per year (inclusive of base, commission and bonus). Where Location: Reno, NV What You'll Be Doing Leading, coaching, and developing a high‑performing sales team to achieve and exceed store goals. Driving store performance through coaching in the moment and leading by example on the showroom floor. Creating a culture focused on exceptional customer experiences, accountability, and results. Training and developing talent to build a strong and engaged team. Ensuring operational excellence, including merchandising standards, inventory management, and overall showroom presentation. Partnering with leadership to execute business strategies and drive continued store growth. What You'll Get A sleek, modern showroom that feels more like a gallery than a store. Ongoing training in leadership development, luxury sales, interior trends, and design consultation. Exclusive employee discounts that enhance your own space. A respected brand—and a team culture that celebrates success, growth, and innovation. Who You Are A proven retail leader with a track record of driving sales and developing successful teams. A hands‑on leader who enjoys being on the sales floor, coaching associates, and delivering results. Passionate about modern aesthetics, home furnishings, and providing an elevated customer experience. Results‑oriented, highly motivated, and energized by coaching others to succeed. Experienced in retail sales leadership; experience in luxury retail or home furnishings is a major plus. Key Responsibilities Provide guidance, training, and support to sales teams to improve sales techniques, strategies, and overall performance. Lead and supervise the entire employee life cycle, including recruitment, selection, training, development, and succession planning. Enhance employee engagement and nurture a positive workplace culture and build effective teams. Communicate effectively. Achieve or surpass store and annual operating benchmarks. Evaluate team performance, objectives, and behaviors to determine effectiveness. Model the highest standards for surpassing customer expectations and teach established sales and design processes. Maintain profit and loss statements, financial metrics, and margins to sustain store profitability. Model and teach product knowledge. Champion the company’s brand strategy and first‑in‑class customer experience. Align merchandizing, pricing, and product flow to company standards. Uphold brand visual standards in the store by ensuring cleanliness in employee and customer areas. Leverage store visit forms. Host regular weekly, monthly, and quarterly meetings with staff. Ensure proper execution of all existing and new systems and administrative procedures. Collaborate with support teams to ensure flawless execution of operational excellence. Adhere to legal and efficient accounting procedures. Plan and execute sales promotion and events along with projects as needed for the improvement of the market and company. Scope & Impact This position holds significant influence over the store's financial health, team morale and development, operational efficiency, and the overall customer experience and reputation in the community. Store revenue is up to 5 million per year and leadership of up to 15 direct reports. Minimum Requirements Education: bachelor’s degree; or equivalent experience. Experience: 3-5 years in a business unit with a sales retail emphasis. Skills: Proficient in Microsoft Office 365, financial understanding, adept interpersonal communication, analytical abilities, goal orientation, team management, and customer service. Other: Ability to work the schedule and hours dictated by business needs, to include evenings, weekends, and holidays. Preferred Requirements Experience managing in a retail environment with a strong focus on sales. Thorough understanding of profit and loss. Strong business acumen. Advanced interpersonal skills, communication skills & experience in building effective relationships. SUPERVISORY RESPONSIBILITIES Up to 15 direct reports. Physical Demands / Work Environment Ability to lift and/or carry up to 50 pounds. Ability to stand for long periods of time. Nearly continuous use of repetitive hand motions, hearing and listening. Often required to sit, walk, bend and stoop. Subject to inside environmental conditions. Ability to pass background and drug screen. Benefits Health Insurance through Blue Cross/Blue Shield Optum for Prescriptions In‑Network Dental and Vision Insurance Paid Vacation 401(k) with match Disability Insurance Life Insurance and AD&D Paid Bonding Leave Health Savings Account – Contributions go in tax‑free, grow tax‑free and are withdrawn tax‑free Employee Assistance Program (Free to all employees!) Counseling sessions Financial and legal resources Compensation and Work Hours Base Salary: $55,000 per year Bonus: monthly, quarterly and annual bonus opportunities based on defined group sales goals Total Compensation Range: $55,000 – $130,000 per year (inclusive of base, commission and bonus) Weekly Hours: 40 Travel Requirements If this role requires travel or driving in order to perform the key responsibilities outlined above, candidates must be able to meet the qualifications noted in the company's Driver Management Program to be considered for the role. Equal Opportunity Statement At La‑Z‑Boy Incorporated, we're an equal opportunity employer. We understand that our employees' diverse backgrounds, experiences, perspectives, and viewpoints add value to our ability to create and deliver the best possible service, quality products, and is of utmost importance as we work together to build comfort. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. We are committed to fostering an environment in which all employees feel valued, included, and empowered to do their best work and bring great ideas to the table. If you are a qualified individual that may need a change or adjustment to the application/interviewing/hiring process as a result of your disability, you may request a reasonable accommodations by emailing our recruiting team at View email address on click.appcast.io‑z‑boy.com or by calling View phone number on click.appcast.io. #J-18808-Ljbffr