Full Time Store Associate

Full Time Store Associate

Mission Viejo, CA

At True Classic, we're not just building a brand we're building a movement. It starts with people who care deeply about customer connection, take pride in their work, and thrive in a fast-paced, team-driven environment.

As a Full-Time Store Associate, you're the face of True Classic. You'll deliver an exceptional in-store experience, helping customers look good, feel good, and walk away excited to come back. If you're outgoing, self-motivated, and energized by hitting team and personal goals, we'd love to meet you.

Areas Of Accountability

• Create a warm, welcoming experience for every customer who walks through the door
• Learn and deliver our "TRUE Experience" a customer-first selling approach focused on connection, not pressure
• Support customers in finding the right fit, offering product knowledge and styling tips
• Contribute to a high-performing team culture where hitting goals is expected and celebrated
• Maintain store standards, ensuring the space is clean, organized, and shoppable
• Assist with inventory, visual merchandising, and promotional displays
• Accurately and efficiently process transactions

Qualifications

• 2+ year of retail or customer-facing Supervisor experience (bonus if you've worked in a high-volume store)
• Strong communication skills with the ability to read people and build rapport quickly
• A positive, team-first mindset and a passion for providing great service
• Comfortable working flexible hours, including evenings and weekends
• Ability to stand for extended periods, lift up to 50 lbs, and handle physical aspects of the role

Physical Requirements

• Ability to stand for extended periods.
• Lift and carry up to 50 pounds.
• Climb ladders and step stools as necessary.
• Maintain energy and focus in a busy retail setting.

Compensation And Benefits

• $18 / hour
• Accrued Paid Time Off & Sick Days
• Company-paid medical, dental, and vision insurance
• 401(k) plan with 3% company match

At True Classic, our purpose is simple: empower everyone to look good and feel good.

Founded in 2019, we're a fast-growing apparel brand obsessed with fit, quality, and impact. But we're building more than great productswe're building a high-performance team where smart, driven people do meaningful work, move fast, and see the direct results of what they create.

Everything we do is guided by the True Classic Operating System (TCOS)the principles that shape how we work, make decisions, and win together:

• Move the Needle Our #1 value and the ultimate filter for decision-making. We focus on delivering tangible, measurable results that drive real business impact.
• Paint the Picture We set clear vision and help others see what great looks like.
• Seek the Truth We use data, customer insight, and curiosity to guide decisions.
• Get 1% Better We continuously improve how we work through strong systems and small wins.
• Build Leverage We maximize impact with the right mix of people, tools, automation, and AI.
• Crush the Challenge We surface problems early and take ownership to solve them.
• Go Fast We take initiative, move with urgency, and bias toward action.
• Be Creative We challenge the norm and find better ways to win.
• Lead with Empathy We care deeply about our customers and each other.

If you thrive in fast-paced environments, take ownership of your work, and want to build something that actually moves the needlejoin us and help shape what's next at True Classic!